Artifact Knowledge Notes lost after Using the Compendium

[Ranken Kraiser]

Character Name: 4 characters
Item Name & ID: Artifact Knowledge
Armory Link:
Details: (optional)

So i Post Here again to get Actual help, i got Twice the message to make a Topic to recover the items because i got an asshole to respond me, and yes i said a horrible word.
but How would i could even get that response? i just came to play and suddenly oh no im going to lose everything, i post the ticket to get help and i get sent here by the "staff", and Now i try again i got here because of the "Staff" AGAIN, i have the 2 letters exactly the same but still, Why do i have to not get help if i suddenly discover because im not into Forums i Only play game most of the time, i never had to get help for items but in here of course having a lot of things missing casually, i would have to ask about it because i had it All Prepared, if they told me to come here why do i have to get a response of "Stop Crying and do it correctly the next time".
Theres no even Next Time, i dont need any more compendiums i already did what i needed, Why i get sent back and fort for this Item then?
I bet theres a lot more people having this problem for a really long time
i dont even know how this item recovery works if i even get help or what to do.

and yes im going to give the names after i get help.
and yes i post it again because they tell me to do it but is not to say that i should stop crying, i want a mature answer, i know im a random but still
is not to go that far on being rude

[LethalFactorLK]

Cannot recover without proof of having them