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Friend banned because of migrate

 
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malikmicho123

[Mentally Stable]



Status: Offline
(since 07-03-2019 10:26)
Joined: 28 Jun 2018
Posts: 6, Topics: 3
Location: Germany

Reputation: 3.2

Post Posted: 23-11-2018, 15:26:29 | Translate post to: ... (Click for more languages)

Hey guys, so I was this morning helping my friend to migrate his characters. And he got banned. Not sure if it's because I also logined on his profile. But he doesn't know english so well. So I had to help him with it. Because he wants to join so we can play.
He got banned for reason "scams"

So is it because I loged in his profile or?

Because if yes i hope you understand why i loged onto his profile and also sorry. I just tried to help him out.

Thank you, cheers, and have a good one! -

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Mind

[Wicked Sick]



Status: Offline
(since 23-08-2020 09:16)
Joined: 30 Jan 2017
Posts: 11424, Topics: 56
Location: United Kingdom

Reputation: 899.7
Votes: 26

 
Post Posted: 23-11-2018, 18:36:49 | Translate post to: ... (Click for more languages)

Hello malikmicho123,

The reason "scams" normally results due to the user creating multiple migration requests when the initial migration request was rejected, the reason for a rejected migration is always given by the GM who dealt with the request.

Please post your friend's forum account name below and I'll see what the issue is and if it can be resolved.

Kind regards
Coldplayer

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malikmicho123

[Mentally Stable]



Status: Offline
(since 07-03-2019 10:26)
Joined: 28 Jun 2018
Posts: 6, Topics: 3
Location: Germany

Reputation: 3.2

Post Posted: 23-11-2018, 18:58:13 | Translate post to: ... (Click for more languages)

Im not sure if he tried it before, but he doesn't even have a character on the server. I made it today for him, because of the migrate. He's downloading the launcher right at the moment.

His forum name is "nijemico"

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Mind

[Wicked Sick]



Status: Offline
(since 23-08-2020 09:16)
Joined: 30 Jan 2017
Posts: 11424, Topics: 56
Location: United Kingdom

Reputation: 899.7
Votes: 26

 
Post Posted: 23-11-2018, 19:12:24 | Translate post to: ... (Click for more languages)

He has multiple accounts / high-level characters linked to him.

This is due to shared account / IP (public places / proxy) / PC / wow files / etc.

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malikmicho123

[Mentally Stable]



Status: Offline
(since 07-03-2019 10:26)
Joined: 28 Jun 2018
Posts: 6, Topics: 3
Location: Germany

Reputation: 3.2

Post Posted: 23-11-2018, 20:26:15 | Translate post to: ... (Click for more languages)

Oh, sorry then. Could you just reset the paswords for the account then? thank you! -
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Mind

[Wicked Sick]



Status: Offline
(since 23-08-2020 09:16)
Joined: 30 Jan 2017
Posts: 11424, Topics: 56
Location: United Kingdom

Reputation: 899.7
Votes: 26

 
Post Posted: 23-11-2018, 20:33:48 | Translate post to: ... (Click for more languages)

The forum account will remain banned due to the reason already stated.
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malikmicho123

[Mentally Stable]



Status: Offline
(since 07-03-2019 10:26)
Joined: 28 Jun 2018
Posts: 6, Topics: 3
Location: Germany

Reputation: 3.2

Post Posted: 23-11-2018, 21:02:44 | Translate post to: ... (Click for more languages)

Yeah I know that, I was thinking about the account. If you could reset the login name and password. Cuz we didn't even know he has an account. So that he can login, so that we can play together.
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