Please Help me GM: My account was destroyed

[Matin1000]

Hello chief;
after a while, I logged in to my account and noticed that my account password and email had changed and all my vote points had been spent...
if my password changed and I could not send a massage to you, with an account called terrorbelad, I really do not know what to do Pleeeeaaaase help me, I worked hard for my account...

account name: Matin1000
Main Hero: LLegion

[Moonkinator]

Matin1000 wrote:

Hello chief; after a while, I logged in to my account and noticed that my account password and email had changed and all my vote points had been spent... if my password changed and I could not send a massage to you, with an account called terrorbelad, I really do not know what to do Pleeeeaaaase help me, I worked hard for my account... account name: Matin1000 Main Hero: LLegion

hello mate , you have posted in the wrong section , please send a pm to LethalFactorLK or Denim following the model posted here : https://forum.wow-freakz.com/Recover-your-lost-account-t523299.html , tho' this looks like a scam request .

[Matin1000]

No gms answered me, I know a gm helped to thief for changing my account email address, what can I do? I send all of my account information to LethalFactorLK and he said " Cannot help with it ", now what the fu..?? Are you kidding me GMs?

Update @ 11-11-2020, 11:17:39

And the most important question that has stuck in my mind is that someone has changed my account email without having my account password. Isn't it weird?

 

Staff message (LethalFactorLK):

 

Stop tagging me in useless posts, learn to secure your account

[Sarah]

Hello Matin1000,

If Lethalfactor says that he can't help you, then there's nothing anyone can do for you.

Matters like these have to be handled by Head GMs.

Also please be careful with making accusations such as "GMs helping thiefs to change your account e-mail address" - this is NOT true. Game Masters can NOT change players' E-Mail addresses, only Head GMs can do that, and in order for that to be done, a lot of info and proof of ownership for the account is required.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Matin1000]

So who can help me ? tag him to this topic. I need much help cus thats my account not for a thief.
I don't know what can I do, I worked hard for my heroes and in 1 day I lose that, this is not true...
Please Help me

[Denim]

Can't help unfortunately. Secure your account better next time.


Retired