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Problem with migration

 
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pelonsk

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(since 24-10-2019 02:05)
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Location: Uruguay

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Post Posted: 04-10-2019, 10:04:37 | Translate post to: ... (Click for more languages)

Hello, I have a problem and it is that my brother wants to play here but he cannot migrate his characters since there is already an account on the IP, it is mine. How can he do to migrate his characters?
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Sarah

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(online 3 days ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

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  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 04-10-2019, 10:13:19 | Translate post to: ... (Click for more languages)

Hello pelonsk,

You two will have to mention you're playing from the same IP and that you are brothers when making the migration request.

The GM handling your migration will provide you with the required details how to prove that there are indeed multiple people sharing the same IP so that all of you can benefit from the migration services without any issues.

Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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pelonsk

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Status: Offline
(since 24-10-2019 02:05)
Joined: 22 Sep 2019
Posts: 6, Topics: 3
Location: Uruguay

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Post Posted: 04-10-2019, 17:02:14 | Translate post to: ... (Click for more languages)

Sarah wrote:
Hello pelonsk,

You two will have to mention you're playing from the same IP and that you are brothers when making the migration request.

The GM handling your migration will provide you with the required details how to prove that there are indeed multiple people sharing the same IP so that all of you can benefit from the migration services without any issues.

Best regards
Sarah

Ohh, thank you, sorry for the inconvenience xD

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pelonsk

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Status: Offline
(since 24-10-2019 02:05)
Joined: 22 Sep 2019
Posts: 6, Topics: 3
Location: Uruguay

Reputation: 0.2

Post Posted: 04-10-2019, 17:33:39 | Translate post to: ... (Click for more languages)

Sarah wrote:
Hello pelonsk,

You two will have to mention you're playing from the same IP and that you are brothers when making the migration request.

The GM handling your migration will provide you with the required details how to prove that there are indeed multiple people sharing the same IP so that all of you can benefit from the migration services without any issues.

Best regards
Sarah

One, one last thing, should he edit the rejected migration post or create a new one?

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Sarah

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Status: Offline
(online 3 days ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 04-10-2019, 17:47:28 | Translate post to: ... (Click for more languages)

Make a new one and explain the situation right away.

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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