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Cristiana26

[Mentally Stable]



Status: Offline
(since 21-06-2019 04:21)
Joined: 13 Jan 2015
Posts: 25, Topics: 5
Location: Romania

Reputation: 28.8
Votes: 3

 
Post Posted: 17-06-2019, 21:12:22 | Translate post to: ... (Click for more languages)

Hello, i keep getting " We couldn't log you in with what you just enterd.Pls try again (BLZ51900003)

I used all possible exe , in the begining of coursef i used launcher_freakz .exe, then launcher_freakz-64.exe,then wow. exe,then wow-64. exe , i have the same proablem => We couln't log you in with what you enterd .

I read the 3 common possible proablems for this particular issue.

1. You are not useing our launcher : i used all that had exe, no success, if there is a particular launcher that i might not know about, pls share link for it and il try that too.

2.You incorrectly created your account etc... My account was made in 2013, and i was active almost daily on it for 2 years. I strongly disagree that account creation is the proablem here, + i have a 110 paladin, which means, i already played legion patch here on freakz before i stoped playing.

3. You have a very old account etc.. Yes i have a very old account, and i did login on website many times,the account name and password work just fine on the website ,it does not matter what i try, i keep getting the same proablem.

How do i connect when i already made sure i checked out all possible issues for this particular proablem ?

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Sarah

[Administrator]



Status: Offline
(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 17-06-2019, 22:01:51 | Translate post to: ... (Click for more languages)

Hello Cristiana26,

Please open the config.WTF file in the WTF folder and show a screenshot of it.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.


Last edited by Sarah on 17-06-2019, 22:02:05; edited 1 time in total
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Sarah

[Administrator]



Status: Offline
(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 17-06-2019, 22:20:28 | Translate post to: ... (Click for more languages)

I would prefer not to do it, what I'm asking for isn't hard to do. I'm actually sure that it's something very simple.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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Sarah

[Administrator]



Status: Offline
(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 17-06-2019, 22:44:30 | Translate post to: ... (Click for more languages)

Looks good, now launch the game through the launcher and login.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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Sarah

[Administrator]



Status: Offline
(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 17-06-2019, 23:05:37 | Translate post to: ... (Click for more languages)

Join the Freakz Discord, I'm on there. Easier to communicate that way.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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Sarah

[Administrator]



Status: Offline
(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 18-06-2019, 00:34:45 | Translate post to: ... (Click for more languages)

Update: Issue resolved on Discord.

For anyone curious: The user needed to change her account's password on the website to force the account data to update, as that hasn't happened on its own even after multiple relogs on website.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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Topic is closed, you cannot post any messages in it anymore

Locked by Irediel, 17 June 2019 22:37



 
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