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shiva123
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(since 15-03-2019 11:11)
Joined: 13 Dec 2018
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Posted: 13-12-2018, 17:49:17
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Technicians need to have adequate knowledge of networking
fundamentals
, knowledge, and experience configuring tasks related to administration and security within an organization, and experience configuring and maintaining Windows clients.
They should have excellent verbal and written communication skills. Experts must possess solid analytical, problem-solving and organizational skills. They should be able to work both independently and in a team.
MCSEs must be prepared to lift 50 pounds, as they would lift equipment and relocate them elsewhere. Their job will require them to travel at the shortest possible notice. Technicians should be able to work flexible hours.
Also, technicians will support clients’ operations on a daily basis either on-site or remotely. They will explain technical issues to non-technical users, build and maintain good relations with clients, and will respond promptly to requests of clients for support or fixing their infrastructural issues. MCSEs will have to pinpoint the drawbacks of the clients’ infrastructure and make suggestions to improve it by following their organizational processes.
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