[REJECTED] lost item

shahinn · Posted: 26-08-2019, 18:02:03 | Translate post to: ... (Click for more languages)

WoW Freakz item link: https://armory.wow-freakz.com/item/140797/legion
Bug description: i lost this item just after i log out now i cant recover it what should i do for it
Proof: https://armory.wow-freakz.com/character/felsong/Choaskniight/feed
open this u should see itemes i get today

Barnacle · Posted: 26-08-2019, 19:50:20 | Translate post to: ... (Click for more languages)

We are aware of the problem and hope to get it fixed soon. Unfortunately, we are only able to restore legendary items - regular epics can not be restored.
If you lost a legendary, make a topic here: https://forum.wow-freakz.com/Item-Recovery-f5570.html

A tip for the future: The issue seems to happen less frequently if the items you loot are not looted into your first bag. I recommend filling the first bag with consumables, reagents, hearthstones etc so no dungeon/raid loot gets looted there.

XXX Barney