WOW Launcher Problem

Godath · Posted: 26-11-2019, 19:45:38 | Translate post to: ... (Click for more languages)

Good evening,

Frankie, nice to meet you. I am quite new. I have played this game probably about 2014 last time. I have a character already. Well, I would like some help if possible.
First things, first.
I have downloaded the client from here: https://forum.wow-freakz.com/WoW-Legion-client-download-t452441.html
I have followed the steps, and it seems like I need to enter a Blizzard Account Name and Password, now. Do I need to create an official account? Or how do I set up the launcher to log me onto your server please?
As I said, I have a character created years ago which will probabily need moving at some point.
Please find attached printscreen of the INGAME screen.

https://imgur.com/S9nLENZ

Looking forward to hearing from you.
Cheers,
Frankie

Sarah · Posted: 26-11-2019, 19:51:04 | Translate post to: ... (Click for more languages)

Hello Godath,

You login to the game using your WoW Freakz account name and password.

The screenshot you're posting shows everything exactly how it should be looking.

Your old character from the Mists of Pandaria realm can not be moved to the Legion realm, though.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

Godath · Last edited by Godath on 26-11-2019, 20:05:12; edited 1 time in total

Hi there,
thank you fro your prompt reply. I am logged in with my old account here, on the website: https://www.wow-freakz.com/
I have a message saying: "You're new on FREAKZ?Transfer your character from the old server to the new one and this is the link.
https://forum.wow-freakz.com/Migrate-to-WoW-Freakz-Transfer-your-character-to-WoW-Freakz-t322823.html
Thanks.

I have to characters in GENESIS, please find attached picture.
https://imgur.com/bz3hJoZ
I can't seem to work it out and I can't log in only onto website.

Sarah · Posted: 26-11-2019, 20:29:43 | Translate post to: ... (Click for more languages)

Hello again,

You can not "transfer" your characters.

All you can get are template starting characters at level 105, and that only if you've been offline on Genesis for at least 2 years and have max level characters there, which you do not. Genesis was updated from Cataclysm to Mists of Pandaria while you were gone, which means the required level to migrate from that realm is 90, not 85.

Should you however have a max level character on any other official or private server, you can use that to make use of the migration offer.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

Godath · Posted: 26-11-2019, 20:52:46 | Translate post to: ... (Click for more languages)

Thanks a lot Sarah, so it there anyway I can max my current lvl 85 character and then migrate it? As I don't have any other characters.
Thanks,
Frankie

Sarah · Posted: 26-11-2019, 21:07:56 | Translate post to: ... (Click for more languages)

Hello again,

No, due to the requirement of having been offline for at least 2 years, I'm afraid it'll not be possible to migrate from Genesis to Felsong for you.

As for your account issue, try force-updating the account data by changing your password on the website, then try to login on Legion.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

Godath · Posted: 26-11-2019, 21:10:58 | Translate post to: ... (Click for more languages)

Hi there,
Thank you. I've managed to login and created a new character. Really appreciate all of your help and shame, I can't recover that old character.
Have a nice evenint!

Sarah · Posted: 26-11-2019, 22:46:18 | Translate post to: ... (Click for more languages)

Glad that it's working!

Have a nice day and enjoy your stay on the realm!

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.