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kneese
[Mentally Stable]
Status: Offline
(since 22-09-2020 19:46)
Joined: 01 Sep 2020
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Germany
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Posted: 01-09-2020, 10:54:41
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Hi,
i have send items from 2 othrt chars to my new char via letter.
i do not receive the items and i can not restore it via website.
Any solutions?
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Denim
[Netrunner]
Status: Offline
(since 15-03-2024 17:55)
Joined: 18 Feb 2013
Posts: 19356
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Shibuya
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Posted: 01-09-2020, 11:09:32
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Other characters on the same account? Different account? Have you deleted the characters which you sent the emails from after you sent them?
More details to find a solution are required.
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kneese
[Mentally Stable]
Status: Offline
(since 22-09-2020 19:46)
Joined: 01 Sep 2020
Posts: 5
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Topics: 1
Location:
Germany
Reputation:
2.2
Posted: 01-09-2020, 11:36:33
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Other characters on the same account? YES
Have you deleted the characters which you sent the emails from after you sent them? NO
I have created 2 Chars with same name in 10 min delete the first and create the 2. and sent the letters. I can't restore the deleted char...
Thanks
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Denim
[Netrunner]
Status: Offline
(since 15-03-2024 17:55)
Joined: 18 Feb 2013
Posts: 19356
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Topics: 525
Location:
Shibuya
Reputation:
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Posted: 01-09-2020, 11:49:19
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Characters below level 110 cannot be restored. You're sure you typed the correct character name? Mail between characters on the same account should be sent/received instantly.
Make sure it's not a visual bug if the mail icon did not appear next to your minimap and use /reload before opening the mailbox to check for those mails.
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kneese
[Mentally Stable]
Status: Offline
(since 22-09-2020 19:46)
Joined: 01 Sep 2020
Posts: 5
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Topics: 1
Location:
Germany
Reputation:
2.2
Posted: 01-09-2020, 11:53:57
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so i have checked it with a 3. char ... i cant receive masseges... the name of the char is luemmeltuete... is it maybe to long? i dont know what to do... i have sent all i have to this char and cant receive... 400 Gold and bags in value of 500G
Edit: i have sent from luemmeltuete to one of my other accounts a massage and recieved the massage on my other account. after that i click on answer on my other account and do not receive the massage on luemmeltuete. WTF
Last edited by
kneese
on 01-09-2020, 11:59:35; edited 1 time in total
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Denim
[Netrunner]
Status: Offline
(since 15-03-2024 17:55)
Joined: 18 Feb 2013
Posts: 19356
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Topics: 525
Location:
Shibuya
Reputation:
43934.7
Votes
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Posted: 01-09-2020, 12:01:50
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Make sure you don't have any UI addons which might interfere with this.
Update @ 01-09-2020, 12:01:50
And make sure to wait longer than the standard 1 hour time period for mails to arrive and recheck later.
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kneese
[Mentally Stable]
Status: Offline
(since 22-09-2020 19:46)
Joined: 01 Sep 2020
Posts: 5
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Topics: 1
Location:
Germany
Reputation:
2.2
Posted: 01-09-2020, 12:03:18
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Make sure you don't have any UI addons which might interfere with this.
I am sure! i can receive massages on all other chars, only not on this one (luemmeltuete)
Last edited by
kneese
on 01-09-2020, 12:04:27; edited 1 time in total
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Denim
[Netrunner]
Status: Offline
(since 15-03-2024 17:55)
Joined: 18 Feb 2013
Posts: 19356
,
Topics: 525
Location:
Shibuya
Reputation:
43934.7
Votes
: 376
Posted: 01-09-2020, 14:28:15
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As I said, wait longer and recheck afterwards.
If the mails still don't arrive you must have had a typo in the mails and we can't help you in that case.
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kneese
[Mentally Stable]
Status: Offline
(since 22-09-2020 19:46)
Joined: 01 Sep 2020
Posts: 5
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Topics: 1
Location:
Germany
Reputation:
2.2
Posted: 01-09-2020, 14:44:02
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till now no mail!
how should i have an typo if i answer on a mail? I can sent from 1 to 2 . than i answer as 2 to 1. but 1 still not receive. that rules out a typo!
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