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Auction House mail delay standard or broken?

 
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sigmajt

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Post Posted: 21-03-2013, 19:04:04 | Translate post to: ... (Click for more languages)

I have about 19 mails in my mailbox for auction items that sold a few days back and are still marked as Sale Pending. Opening them states Estimated delivery time 12:00AM and they still haven't been delivered.
How long does it usually take for things to get delivered here? Is it longer than the standard one hour delay or is mine broken somehow?

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shhnedo

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Post Posted: 21-03-2013, 22:55:17 | Translate post to: ... (Click for more languages)

This may seem as a dumbass question, but are you SURE your mailbox isn't full?


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Muldor

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Post Posted: 22-03-2013, 02:31:53 | Translate post to: ... (Click for more languages)

There is a delay on them, but the most I have seen is a few hours. I'm not sure the reason for that (but even retail had a 1 hour delay between sale and gold transferred).

I use the Auction House often, and one thing I have noticed is that if your mailbox gets full (>50 messages) and you empty out a bit, it does NOT immediately pull in "waiting" messages. I have had where I clear out ~30 auction results and close the window and reopen to see 20 mails. Though on top it still states "Mailbox is full" even though only 20 are being shown. This hasn't lasted more than 5-10 minutes and I figure its just how often the server gets "checked" for an update.

In your case, if you have the red text for when income is due, which always seems to round off to the top of the hour, thats good. Sale Pendings have never lasted more than 3-4 hours. Definitely anything over a day would be excessive and may warrant looking into.

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sigmajt

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Post Posted: 22-03-2013, 18:09:18 | Translate post to: ... (Click for more languages)

mailbox isn't full and items STILL pending.
How do you get help on an issue like this?

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tyslaj

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Post Posted: 23-03-2013, 00:49:51 | Translate post to: ... (Click for more languages)

my story is that you sell something on the AH, it takes 1 hour for it to arrive, so for 1 hour it says "pending xx.xx time" etc. After 1 hour those mail arent deleted and just keeps saying pending even tho you get a seperated mail with your gold. So if it says pending without an estimated time left, its safe to delete it from my experience, of course you can always double check that the item/buyer/gold is the same on the pending and succesful mail
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