[COMPLETED] Item Missing upon relogging

[lbabosa]

Character Name: Winterfall
Item Name & ID: [Archimonde's Hatred Reborn] . ID: 144249
Armory Link: https://armory.wow-freakz.com/character/felsong/winterfall/feed
Details: (optional) : I lost this legendary after relogging, gone from both the inventory and the equipment menu. I also checked if i recieved any mail from the staff returning the item to me, but there was none. In addition, i tried using the website tool for this situations, but the missing item doesn´t show up in that menu.
Thanks in advance!

[lbabosa]

Here´s the screencapture of the armory, in case i aquire more items than the armory can show.
https://photos.google.com/search/_tra_/photo/AF1QipN_IKvjh8Q6PXsXM2ibKBcoQp6vz-e7Zi4hZb_g

[LethalFactorLK]

Legendary items can be recovered with item level 910 only.

You will have to do the quest to make it 970 item level.

[LethalFactorLK]

Done