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Getting back old purchases

 
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Outrage

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Post Posted: 15-10-2019, 12:19:24 | Translate post to: ... (Click for more languages)

Greetings,
I have recently returned to playing on this wonderful server and have noticed that im missing a title, one that i adored for a long time. I had specifically purchased it a few years ago, back when server was only Pandaria. I was wondering if there is a way i could regain the title, as i paid for it with money. Along the way i also puchased warglaives of azzinoth, but it is not as important as the title of "the Immortal". I hope there will not be an issue for giving them back to me, as i had paid for these things, even if a long time ago. Thank you in advance.

cuts from purchase history: https://imgur.com/a/9HBccGn



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Denim

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Post Posted: 15-10-2019, 18:03:15 | Translate post to: ... (Click for more languages)

Unfortunately, no. If you want the title, you will have to purchase it again since you no longer can transfer titles/mounts/pets/achievs from MoP to Legion.


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Outrage

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Location: Kaunas, Lithuania

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Post Posted: 15-10-2019, 19:36:36 | Translate post to: ... (Click for more languages)

Denim wrote:
Unfortunately, no. If you want the title, you will have to purchase it again since you no longer can transfer titles/mounts/pets/achievs from MoP to Legion.

yeah, but you see, i had transfered this character, with everything in it from MoP originally, however purchase seems to be missing. And i assume, that it should have come with character transfer.



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Denim

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Post Posted: 15-10-2019, 20:21:09 | Translate post to: ... (Click for more languages)

Will investigate and let you know.


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Post Posted: 15-10-2019, 21:23:37 | Translate post to: ... (Click for more languages)

Thank you!


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Outrage

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Post Posted: 22-10-2019, 13:21:46 | Translate post to: ... (Click for more languages)

Denim wrote:
Will investigate and let you know.


It has been a week. I still hope to get it solved



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Denim

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Post Posted: 23-10-2019, 15:12:27 | Translate post to: ... (Click for more languages)

If the title wasn't obtained from an achievement, then it can't be restored. You'll have to purchase it again.


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Location: Kaunas, Lithuania

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Post Posted: 23-10-2019, 21:42:02 | Translate post to: ... (Click for more languages)

Denim wrote:
If the title wasn't obtained from an achievement, then it can't be restored. You'll have to purchase it again.


So the money i have spent just vanished?



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Denim

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Post Posted: 23-10-2019, 21:50:03 | Translate post to: ... (Click for more languages)

What you purchased on MoP remained on MoP. What people wanted to have again in Legion, they donated again. Otherwise it wouldn't have been fair for a fresh realm.
So, what you had won't be transfered/recovered. If you want that title again, you'll have to donate for it.



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