Log In Issue

necromancer92 · Posted: 23-03-2020, 21:44:22 | Translate post to: ... (Click for more languages)

Can't log in to my account. Checked both accounts on the website and they're working.

Constantly getting kicked back to Log In screen after I select the Felsong realm. No error messages pop up.

Here's what I managed to gather.

Code:

{
      "[IBN_Login] Initializing", -- [1]
      0, -- [2]
   }, -- [1]
   {
      "[IBN_Login] Attempting logonhost=\"logon.wow-freakz.com\" port=\"1119\"", -- [1]
      0, -- [2]
   }, -- [2]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [3]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [4]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [5]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [6]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [7]
   {
      "[GlueLogin] Waiting for server response.", -- [1]
      0, -- [2]
   }, -- [8]
   {
      "[GlueLogin] Logon complete.", -- [1]
      0, -- [2]
   }, -- [9]
   {
      "[GlueLogin] Waiting for realm list.", -- [1]
      0, -- [2]
   }, -- [10]
   {
      "[IBN_Login] Requesting realm list ticket", -- [1]
      0, -- [2]
   }, -- [11]
   {
      "[IBN_Login] Received realm list ticketcode=\"ERROR_OK (0)\"", -- [1]
      0, -- [2]
   }, -- [12]
   {
      "[GlueLogin] Waiting for realm list.", -- [1]
      0, -- [2]
   }, -- [13]
   {
      "[IBN_Login] Received sub region listcode=\"ERROR_OK (0)\"", -- [1]
      0, -- [2]
   }, -- [14]
   {
      "[IBN_Login] Requesting last played charsnumSubRegions=\"1\"", -- [1]
      0, -- [2]
   }, -- [15]
   {
      "[GlueLogin] Realm list ready.", -- [1]
      0, -- [2]
   }, -- [16]
   {
      "[IBN_Login] Joining realmsubRegion=\"0-0-0\" realmAddress=\"0-0-5\"", -- [1]
      0, -- [2]
   }, -- [17]
   {
      "[IBN_Login] OnRealmJoincode=\"ERROR_OK (0)\"", -- [1]
      0, -- [2]
   }, -- [18]
   {
      "NetClient::HandleDisconnect()", -- [1]
      0, -- [2]
   }, -- [19]
   {
      "[IBN_BackInterface] Session with Battle.net destroyed.", -- [1]
      0, -- [2]
   }, -- [20]
   {
      "[GlueLogin] Disconnected from WoWpreviouslyConnected=\"false\"", -- [1]
      0, -- [2]
   }, -- [21]
   {
      "[IBN_Login] Front disconnectingconnectionId=\"3\"", -- [1]
      0, -- [2]
   }, -- [22]
   {
      "[GlueLogin] Disconnecting from authentication server.", -- [1]
      0, -- [2]
   }, -- [23]
   {
      "[IBN_Login] Front disconnectedconnectionId=\"3\" result=\"( code=\"ERROR_OK (0)\" localizedMessage=\"\" debugMessage=\"\")\"", -- [1]
      0, -- [2]
   }, -- [24]
   {
      "[GlueLogin] Disconnected from authentication server.", -- [1]
      0, -- [2]
   }, -- [25]
   {
      "[IBN_Login] DestroyingisInitialized=\"true\"", -- [1]
      0, -- [2]
   }, -- [26]
   {

Code:

3/23 20:36:05.947 Connection Initialize
3/23 20:36:42.816 Glue Start Login
3/23 20:36:42.816 BattleNet Attempt Logon
3/23 20:36:43.497 BattleNet Front Connected
3/23 20:36:43.649 BattleNet External Challenge
3/23 20:36:43.649 BattleNet Get Logon Form
3/23 20:36:46.481 BattleNet Logon Form
3/23 20:36:49.431 BattleNet Logon Complete
3/23 20:36:49.653 BattleNet Game Account Name
3/23 20:36:49.653 BattleNet Attempt Complete Login
3/23 20:36:49.807 BattleNet Realm List Ticket
3/23 20:36:49.959 BattleNet Sub Region List
3/23 20:36:50.112 BattleNet Last Played Char
3/23 20:36:50.247 BattleNet Realm List
3/23 20:36:52.116 BattleNet Join Realm
3/23 20:36:52.250 BattleNet Realm Join
3/23 20:36:52.250 Change Connection
3/23 20:36:52.250 Connect
3/23 20:36:52.299 Handle Connect
3/23 20:36:52.433 Handle Disconnect
3/23 20:36:52.433 Glue WoW Disconnect
3/23 20:36:52.433 BattleNet Defer Disconnect
3/23 20:36:52.433 BattleNet Front Disconnecting
3/23 20:36:52.606 BattleNet Front Disconnected
3/23 20:36:55.776 Connection Destroy

Endless loop from here. Type in username/pass, get Realm List prompt, select Felsong realm, kicked back to Log In screen.

necromancer92 · Posted: 24-03-2020, 14:57:16 | Translate post to: ... (Click for more languages)

Was any1 able to work around this? I tried changing the portal to "EU" as suggested in a previous thread but the problem persists.

Swiftmend · Posted: 25-03-2020, 04:42:59 | Translate post to: ... (Click for more languages)

Hi

Try using a VPN or do the following
(This is a copy paste so just ignore the parts that are not related to you)
This usually means a connection cannot be established to our login realms. Possible causes:

Your firewall is blocking connections, deactivate it.

You are behind a router and your ports are blocked. Easiest way do avoid this is set your computer as a DMZ zone (demilitarized zone). How to do this depends on your router, google enable DMZ YOUR_ROUTER_NAME. If you can't do that but you know how to unblock ports, check the next step.

If you are in a public network with ports blocked and no access to the router you will have to contact your network administrator and tell him tu unblock the following TCP ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086.

Regards,
Swiftmend

necromancer92 · Posted: 25-03-2020, 12:56:19 | Translate post to: ... (Click for more languages)

Swiftmend wrote:

Hi

Try using a VPN or do the following
(This is a copy paste so just ignore the parts that are not related to you)
This usually means a connection cannot be established to our login realms. Possible causes:

Your firewall is blocking connections, deactivate it.

You are behind a router and your ports are blocked. Easiest way do avoid this is set your computer as a DMZ zone (demilitarized zone). How to do this depends on your router, google enable DMZ YOUR_ROUTER_NAME. If you can't do that but you know how to unblock ports, check the next step.

If you are in a public network with ports blocked and no access to the router you will have to contact your network administrator and tell him tu unblock the following TCP ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086.

Regards,
Swiftmend

In a previous thread some1 posted a solution.

Code:

"Optimize Network For Speed" option in Network tab

^ to log in successfully.

Infinnity · Posted: 25-03-2020, 13:18:23 | Translate post to: ... (Click for more languages)

Hi necromancer92,

Did it work?

Best regards,
Infinity19o

necromancer92 · Posted: 25-03-2020, 13:32:09 | Translate post to: ... (Click for more languages)

Infinnity wrote:

Hi necromancer92,

Did it work?

Best regards,
Infinity19o

Yes it did. I usually disable it but it was the main cause of not being able to pass past Realm List selection.

Code:

"Optimize Network for Speed" in System>Network settings to log in when you select Felsong realm successfully without being kicked back to Log In screen

It's enabled by default but if people have disabled it they should reenable it to fix the issue.

Infinnity · Posted: 25-03-2020, 14:29:21 | Translate post to: ... (Click for more languages)

Hi necromancer92,

Thank you for the information.

Best regards,
Infinity19o