Username & password log in error

Lizaxe · Posted: 08-04-2021, 20:22:52 | Translate post to: ... (Click for more languages)

Hi,
My husband is trying to log into the game but it keeps giving him the BLZ91500003 error
could it be that he registered with an " æ " in the username ?

Awaiting your reply
Thanks

Fanca · Posted: 08-04-2021, 20:30:28 | Translate post to: ... (Click for more languages)

Hello Lizaxe,

Yes, that is most likely the reason. Please do not use any specific letters in your account credentials.

Regards,
Fanca

Feel free to contact me via forum PM or discord. (Fanca#6164)

Lizaxe · Posted: 09-04-2021, 21:38:36 | Translate post to: ... (Click for more languages)

Thanks its sorted

Fanca · Posted: 09-04-2021, 21:39:56 | Translate post to: ... (Click for more languages)

I am glad that the issue is solved. Closing the topic.

Regards,
Fanca

Feel free to contact me via forum PM or discord. (Fanca#6164)