[REJECTED] [Item] [Vote] Vote mount not received.

calinpristavu · Posted: 13-07-2016, 18:26:41 | Translate post to: ... (Click for more languages)

Issue: Vote mount not received.

Character name: Pcm

Item name: Reins of the Ironbound Proto-Drake

Idem id: 45801

Date of purchase: 12-13 July (dunno if it was past midnight)

Short story:
I got a bunch of stuff for vote points. All arived in the mail except the mount.

Long story:
I had around 260-280 vote points and decided to spend them.
I got 2 pets, a bag and a mount (and maybe something more, I can't remember).
The mount didn't arive although I lost the vote points(100).
Can you check please?

sheLby · Posted: 13-07-2016, 20:45:16 | Translate post to: ... (Click for more languages)

Mount should be already in your spellbook.

calinpristavu · Posted: 14-07-2016, 17:53:50 | Translate post to: ... (Click for more languages)

Well I've rechecked and it is not... on any of my chars.
I only see the starting mounts

Can you also check that the transaction was correct please?

Evydence · Posted: 14-07-2016, 18:38:33 | Translate post to: ... (Click for more languages)

Code:

ID Account Char Realm Date Info Price
723226 Cxxxxxx Pcm Genesis 07/13/2016 02:28 "Behind You!" Shirt 20
723223 Cxxxxxx Pcm Genesis 07/13/2016 01:56 Zergling Leash 20
723219 Cxxxxxx Pcm Genesis 07/13/2016 01:51 Anubisath Idol 20
723218 Cxxxxxx Pcm Genesis 07/13/2016 01:48 Foror's Crate of Endless Resist Gear Storage 100

No mount here.

If you gonna hit the king you're better kill the king

calinpristavu · Posted: 14-07-2016, 19:27:07 | Translate post to: ... (Click for more languages)

O well, then I must have been drunk.

Thanks anyway for the help