Please help me with ERROR #132 (0x85100084) Fatal exception!

[Madara05]

Good day

I write this post to ask the community for help.

I have been trying to access BFA on the server for a week but it throws an error that prevents me from playing.

Here is the error message and a screenshot of the evidence.

==============================================================================
World of Warcraft: Retail Build (build 35662)

Exe: C:\Users\twist\Downloads\Juegosz\Warcraft\freakz_837.exe
Command: "freakz_837.exe"
Time: Dec 25, 2020 2:17:04.820 PM
User: twist
Computer: DESKTOP-PE2G5TA
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal exception!

Program: C:\Users\twist\Downloads\Juegosz\Warcraft\freakz_837.exe
ProcessID: 9124
ThreadID: 8648
Exception: ACCESS_VIOLATION

The instruction at "0x00007ffd7fe0d934" referenced memory at "0x0000000000000000".
The memory could not be "read".

<Exception.IssueType> Exception
<ExceptionType> Crash
<Exception.Summary:>
ACCESS_VIOLATION
(DBG-OPTIONS<FunctionsOnly SingleLine> DBG-ADDR<00007ffd7fe0d934>("launcher_freakz.dll") <- DBG-ADDR<00007ffd7fe10102>("launcher_freakz.dll") <- DBG-ADDR<00007ffd992e7c24>("KERNEL32.DLL") DBG-OPTIONS<>)
The instruction at "0x00007ffd7fe0d934" referenced memory at "0x0000000000000000".
The memory could not be "read".
<:Exception.Summary>
------------------------------------------------------------------------------
<Exception.Assertion:>
DBG-ADDR<00007ffd7fe0d934>("launcher_freakz.dll")
DBG-ADDR<00007ffd7fe10102>("launcher_freakz.dll")
DBG-ADDR<00007ffd992e7c24>("KERNEL32.DLL")
DBG-ADDR<00007ffd9b0cd4d1>("ntdll.dll")
DBG-ADDR<0000000009c2d4b0>("<unknown>")
DBG-ADDR<0000000009c2d738>("<unknown>")
DBG-ADDR<0000000000000001>("<unknown>")
DBG-ADDR<0000000009c2d1f0>("<unknown>")
DBG-ADDR<00000001402426cc>("freakz_837.exe")
DBG-ADDR<0000000009c2d180>("<unknown>")
DBG-ADDR<0000000009c2d780>("<unknown>")
DBG-ADDR<0000000009c2d180>("<unknown>")
DBG-ADDR<0000000000000073>("<unknown>")
DBG-ADDR<000000001e34ff80>("<unknown>")
DBG-ADDR<0000000000000001>("<unknown>")
DBG-ADDR<0000000200000180>("<unknown>")
DBG-ADDR<000000014223dfa6>("freakz_837.exe")
DBG-ADDR<000000014212a608>("freakz_837.exe")
DBG-ADDR<ffffffffffffffff>("<unknown>")
DBG-ADDR<0000000b329f7073>("<unknown>")
DBG-ADDR<0000ff0000000000>("<unknown>")
DBG-ADDR<0000000009c2d2e0>("<unknown>")
DBG-ADDR<0000000028472f60>("<unknown>")
DBG-ADDR<0000000000000010>("<unknown>")
DBG-ADDR<000000002459f710>("<unknown>")
DBG-ADDR<0000000e0000005c>("<unknown>")
DBG-ADDR<000000001da937b8>("<unknown>")
DBG-ADDR<00007ffd97e05310>("SspiCli.dll")
DBG-ADDR<00007ffd9b178220>("ntdll.dll")
DBG-ADDR<000000620000006c>("<unknown>")
DBG-ADDR<00009a4c9bf2345a>("<unknown>")
DBG-ADDR<00007ffd9b0cd4d1>("ntdll.dll")
DBG-ADDR<00007ffd9b07d15d>("ntdll.dll")
DBG-ADDR<0000000009c2d3e0>("<unknown>")
DBG-ADDR<00007ffd97e05000>("SspiCli.dll")
<:Exception.Assertion>
<Exception.HashBlock:>
DBG-OPTIONS<NoImage NoAddress NoFileLine NoFuncOffset NoDbgAddr>
ERROR #132
DBG-ADDR<00007ffd7fe0d934>("launcher_freakz.dll")
DBG-ADDR<00007ffd7fe10102>("launcher_freakz.dll")
DBG-ADDR<00007ffd992e7c24>("KERNEL32.DLL")
DBG-ADDR<00007ffd9b0cd4d1>("ntdll.dll")
DBG-ADDR<0000000009c2d4b0>("<unknown>")
DBG-OPTIONS<>
<:Exception.HashBlock>
------------------------------------------------------------------------------
<Version> 8.3.7.35662
<Config> Retail
Revision: 1019869
<Jira.JiraProjectId> 10900
<Jira.JiraProjectKey> WOW8
<Exception.ProjectId> 10
<Exception.BuildNumber> 35662
<Exception.Branch> 8.3.7
<WowProject> Mainline
<Application> World of Warcraft
<ApplicationType> Client
Type: WoW
<Executable> freakz_837.exe
Executable UUID: E6E9462B-6C69-4E1B-9B8F-37A6F6F98485
<Wow.Platform> X64
<Exception.Platform> Win 10 (64-bit)
User: twist
Computer: DESKTOP-PE2G5TA
Virtual Memory: 0.00 MB
Free Disk Space: 85.68 GB
Exe Built: Aug 24 2020 15:39:42
<InitFlags> 0000007F 00001FFF 00000400
App Up Time: 0 days, 0 hours, 2 minutes, 40 seconds
System Up Time: 3 days, 0 hours, 8 minutes, 14 seconds
<TimingMethod> QueryPerformanceCounter
Current Frame: 3235
Current Time: 259763667
Current Tick: 16
<SystemResumes> 0
<CharLogins> 0
Number of thread pool threads (Total): 6
<LauncherName> BFA.exe
<Locale.Text> enUS
<Locale.Audio> enUS
Session Time(hh:mm:ss): 00:01:17
<SessionTime.Grouping> 00:00:00 - 00:14:59
Time in World(hh:mm:ss): 00:00:00
<TimeInWorld.Grouping> 00:00:00 - 00:00:00
Total Time in World(hh:mm:ss): 00:00:00
<TotalTimeInWorld.Grouping> 00:00:00 - 00:00:00
<Addons.HasAny.Loading> No
<Addons.HasAny.Loaded> No
<UIReloads> 0
<LuaErrors> 0
<BGDLEnabled> Yes
<IME.Current> "", {00000000-0000-0000-0000000000000000}, inactive
<SoundSystem.Restarts> 0
<LoadingScreen.Enabled> No
<CombatLogEntry.Current> CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0
Number of successful WoWConnections: 4
<Realm.Name> Warsong
<Realm.IP> 54.36.96.164:8085
<Realm.Version> 6.2.4.35662
<Realm.Flags> 0x00
Battle Tag: n/a
Last Known Player: 0000000000000000, (0, 0, 0, 0)
Selected Player: 0000000000000000

CVar Settings:
<CVar.portal> US
<CVar.textLocale> enUS
<CVar.audioLocale> enUS
<CVar.hwDetect> 0
<CVar.videoOptionsVersion> 22
<CVar.gxApi> D3D11_LEGACY
<CVar.gxMaximize> 1
<CVar.graphicsQuality> 3
<CVar.RAIDgraphicsQuality> 3
<CVar.farclip> 3000.000000
<CVar.horizonStart> 800.000000
<CVar.particleDensity> 10.000000
<CVar.particleMTDensity> 20.000000
<CVar.waterDetail> 1.000000
<CVar.rippleDetail> 0.000000
<CVar.reflectionMode> 0.000000
<CVar.sunShafts> 0.000000
<CVar.refraction> 0.000000
<CVar.groundEffectDensity> 16.000000
<CVar.groundEffectDist> 70.000000
<CVar.volumeFogLevel> 1.000000
<CVar.projectedTextures> 0.000000
<CVar.shadowMode> 0.000000
<CVar.shadowTextureSize> 512.000000
<CVar.shadowSoft> 0.000000
<CVar.SSAO> 0.000000
<CVar.DepthBasedOpacity> 0.000000
<CVar.textureFilteringMode> 2.000000
<CVar.terrainLodDist> 250.000000
<CVar.wmoLodDist> 300.000000
<CVar.entityLodDist> 5.000000
<CVar.entityShadowFadeScale> 10.000000
<CVar.terrainMipLevel> 1.000000
<CVar.worldBaseMip> 1.000000
<CVar.OutlineEngineMode> 0.000000
<CVar.lodObjectCullSize> 27.000000
<CVar.lodObjectCullDist> 30.000000
<CVar.lodObjectMinSize> 0.000000
<CVar.lodObjectFadeScale> 80.000000
<CVar.RAIDfarclip> 3000.000000
<CVar.RAIDWaterDetail> 1.000000
<CVar.RAIDSSAO> 0.000000
<CVar.RAIDDepthBasedOpacity> 0.000000
<CVar.RAIDgroundEffectDensity> 16.000000
<CVar.RAIDgroundEffectDist> 70.000000
<CVar.RAIDshadowMode> 0.000000
<CVar.RAIDterrainLodDist> 250.000000
<CVar.RAIDwmoLodDist> 300.000000
<CVar.RAIDhorizonStart> 800.000000
<CVar.RAIDentityLodDist> 5.000000
<CVar.RAIDentityShadowFadeScale> 10.000000
<CVar.RAIDterrainMipLevel> 1.000000
<CVar.RAIDworldBaseMip> 1.000000
<CVar.RAIDtextureFilteringMode> 2.000000
<CVar.RAIDprojectedTextures> 0.000000
<CVar.RAIDshadowTextureSize> 512.000000
<CVar.RAIDshadowSoft> 0.000000
<CVar.RAIDreflectionMode> 0.000000
<CVar.RAIDrippleDetail> 0.000000
<CVar.RAIDsunShafts> 0.000000
<CVar.RAIDparticleDensity> 10.000000
<CVar.RAIDparticleMTDensity> 20.000000
<CVar.RAIDrefraction> 0.000000
<CVar.RAIDOutlineEngineMode> 0.000000
<CVar.RAIDVolumeFogLevel> 1.000000
<CVar.RAIDlodObjectCullSize> 27.000000
<CVar.RAIDlodObjectCullDist> 30.000000
<CVar.RAIDlodObjectMinSize> 0.000000
<CVar.RAIDlodObjectFadeScale> 80.000000
<CVar.componentTextureLevel> 1.000000
<CVar.RAIDcomponentTextureLevel> 1.000000
<CVar.weatherDensity> 0.000000
<CVar.RAIDweatherDensity> 0.000000
<CVar.graphicsTextureResolution> 2.000000
<CVar.graphicsTextureFiltering> 3.000000
<CVar.graphicsProjectedTextures> 1.000000
<CVar.graphicsViewDistance> 3.000000
<CVar.graphicsEnvironmentDetail> 3.000000
<CVar.graphicsGroundClutter> 3.000000
<CVar.graphicsShadowQuality> 1.000000
<CVar.graphicsLiquidDetail> 2.000000
<CVar.graphicsSunshafts> 1.000000
<CVar.graphicsParticleDensity> 2.000000
<CVar.graphicsSSAO> 1.000000
<CVar.graphicsDepthEffects> 1.000000
<CVar.graphicsOutlineMode> 1.000000
<CVar.raidGraphicsTextureResolution> 2.000000
<CVar.raidGraphicsTextureFiltering> 3.000000
<CVar.raidGraphicsProjectedTextures> 1.000000
<CVar.raidGraphicsViewDistance> 3.000000
<CVar.raidGraphicsEnvironmentDetail> 3.000000
<CVar.raidGraphicsGroundClutter> 3.000000
<CVar.raidGraphicsShadowQuality> 1.000000
<CVar.raidGraphicsLiquidDetail> 2.000000
<CVar.raidGraphicsSunshafts> 1.000000
<CVar.raidGraphicsParticleDensity> 2.000000
<CVar.raidGraphicsSSAO> 1.000000
<CVar.raidGraphicsDepthEffects> 1.000000
<CVar.raidGraphicsOutlineMode> 1.000000
<CVar.playIntroMovie> 8
<CVar.Sound_MusicVolume> 0.40000000596046
<CVar.Sound_AmbienceVolume> 0.60000002384186
<CVar.worldPreloadNonCritical> “0”
<CVar.seenAlliedRaceUnlocks> A

----------------------------------------
Installation settings:
----------------------------------------
UID:
Expansion Level: 7
PTR: 0
Beta: 0
ProductCode: 'WoW'

----------------------------------------
GxInfo
----------------------------------------
<GxApi> D3D11_LEGACY
<Graphics.ShaderModel> dx_5_0

Adapter 0 (Active):
Description: Intel(R) HD Graphics Family
<Graphics.PCIIdentifier> VID=0x8086,DID=0x0A16,REV=0x0B,SSID=0x2289103C
<Graphics.VendorID> 0x8086
Vid Mem: 112 MB
Sys Mem: 0 MB
Shared Mem: 2048 MB
Flags: 0x00000000
<Graphics.DX11UMDVersion> 20.19.0015.5058

Adapter 1:
Description: Microsoft Basic Render Driver
Graphics.PCIIdentifier VID=0x1414,DID=0x008C,REV=0x00,SSID=0x00000000
Graphics.VendorID 0x1414
Vid Mem: 0 MB
Sys Mem: 0 MB
Shared Mem: 4061 MB
Flags: 0x00000002
Graphics.DX11UMDVersion 10.0.18362.1049

Installed DX11 Version:
File Version: 10.0.18362.1171
Window State:

<GxRestarts> 0
<GxFailedFrameStartRestarts> 0
<GxDeviceLostCount> 0
<BlacklistedDriverWarningShown> No

----------------------------------------
Streaming diagnostics (Errors):
----------------------------------------
[20201225T14:14:36] {2d98} ERR: failed to open manifest file '.flavor.info'
[20201225T14:14:36] {2d98} ERR: failed to open manifest file '.fzbuildnfo'
[20201225T14:14:39] {2d98} ERR: empty group key
[20201225T14:15:41] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/49/77/4977f8c6a5abd58c7b0f2a8d0a36bc67 : 404
[20201225T14:15:41] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/46/4b/464b5d3cf0fbb10f6f3e728c879b6875 : 404
[20201225T14:15:42] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/29/e4/29e47e998e374f6668a40ef2735eb9cb : 404
[20201225T14:15:59] {292c} WRN: Selected as a bad server '//51.38.178.168:84' by '51.38.178.168:84' (77996184, 17799)
----------------------------------------

Streaming Errors Count: 7
<Streaming.Errors> Yes

----------------------------------------
Streaming diagnostics (Info):
----------------------------------------
[20201225T14:14:36] {2d98} ERR: failed to open manifest file '.flavor.info'
[20201225T14:14:36] {2d98} ERR: failed to open manifest file '.fzbuildnfo'
[20201225T14:14:37] {2d98} INF: NGDP initialization - (archive: true, cache: true, Async: true)
[20201225T14:14:37] {292c} INF: adding network address 51.38.178.168:84 for server //51.38.178.168:84
[20201225T14:14:37] {292c} INF: adding network address 51.38.179.92:83 for server //51.38.179.92:83
[20201225T14:14:37] {292c} INF: NameResolutionComplete numServers 2 numHosts 2
[20201225T14:14:39] {2d98} INF: initializing LRU status
[20201225T14:14:39] {2d98} INF: Initialization step - FETCHING_CDN_CONFIG
[20201225T14:14:39] {2d98} INF: Initialization step - FETCHING_BUILD_CONFIG
[20201225T14:14:39] {2d98} INF: no patch configuration
[20201225T14:14:39] {2d98} ERR: empty group key
[20201225T14:14:39] {2d98} INF: failed to load group index '', re-merging indices
[20201225T14:15:28] {2d98} INF: Prepatch
[20201225T14:15:28] {2d98} INF: Prepatch done
[20201225T14:15:41] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/49/77/4977f8c6a5abd58c7b0f2a8d0a36bc67 : 404
[20201225T14:15:41] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/46/4b/464b5d3cf0fbb10f6f3e728c879b6875 : 404
[20201225T14:15:42] {292c} ERR: HTTP: truncated in '51.38.178.168:84' //51.38.178.168:84/tpr/wow/data/29/e4/29e47e998e374f6668a40ef2735eb9cb : 404
[20201225T14:15:59] {292c} WRN: Selected as a bad server '//51.38.178.168:84' by '51.38.178.168:84' (77996184, 17799)
[20201225T14:16:57] {292c} INF: download rejected by target on Flush
[20201225T14:16:57] {292c} INF: download rejected by target on Flush
----------------------------------------

Locally overridden files
-2 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.001
-13 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\indices\index_group.6292.1
-9 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.008
-14 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\indices\index_group.6832.1
-16 : C:\Users\twist\Downloads\Juegosz\Warcraft\Errors\2020-12-17 13.26.53 Crash - 3924.txt
-17 : C:\Users\twist\Downloads\Juegosz\Warcraft\Errors\2020-12-17 13.32.24 Crash - 2168.txt
-10 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.009
-11 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.010
-8 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.007
-3 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.002
-18 : C:\Users\twist\Downloads\Juegosz\Warcraft\Errors\2020-12-17 13.38.02 Crash - 10164.txt
-7 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.006
-12 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\indices\index_group.16960.1
-1 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.000
-15 : C:\Users\twist\Downloads\Juegosz\Warcraft\Errors\2020-12-17 13.17.56 Crash - 9972.txt
-6 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.005
-5 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.004
-4 : C:\Users\twist\Downloads\Juegosz\Warcraft\Data\data\data.003
----------------------------------------

[Skye]

Hello Madara05,

A server crash last week causes the game to crash for some players' chars when logging in. You will need a manual unstuck. If you're still having this issue, please reply here or create an in-game ticket on another char.