elite sets not account wide

[elhaoucha]

WoW Freakz item link: https://www.wowhead.com/item=147625/ensemble-elite-cruel-gladiators-dreadplate-armor
https://fr.wowhead.com/transmog-set=2167/vindictive-gladiators-dreadplate-armor-elite-recolor
-cant find them in freakz database
Character name:akifumii
Bug description: i cant use the sets and cant find them in my appearences for some weird reason its like limited to faction but the sets are account wide for both facts
Proof:
https://www.reddit.com/r/worldofpvp/comments/9gun2i/is_the_elite_transmog_an_account_wide_unlock_this/
https://us.forums.blizzard.com/en/wow/t/elite-xmog-transfers-but-not-enchant/157303 ---- this is one stating sets are abvs account wide they re just about the enchants like bloody dancing steel etc
"Is there a reason why the Elite PvP gear transfers across characters, however, the Elite PvP enchant does not?"

Update @ 01-10-2021, 17:34:22

https://ibb.co/pZjVt18 -alt
https://ibb.co/VYNVBrM -main