Items Removed or Deleted/Account Hacked Probably

[DeadlyMaul]

Character Name: Corroded

Item Name & ID: 2 PvE Items ( https://www.wow-freakz.com/item_finder.php?item=86176&&name=bonebreaker-gauntlets , https://www.wow-freakz.com/item_finder.php?item=95125&&name=legguards-of-hidden-knives ) and multiple PvP Items ( https://www.wow-freakz.com/item_finder.php?item=91342&&name=tyrannical-gladiator-s-leather-gloves , https://www.wow-freakz.com/item_finder.php?item=91344&&name=tyrannical-gladiator-s-leather-helm , https://www.wow-freakz.com/item_finder.php?item=91346&&name=tyrannical-gladiator-s-leather-legguards , https://www.wow-freakz.com/item_finder.php?item=91106&&name=tyrannical-gladiator-s-ring-of-accuracy , https://www.wow-freakz.com/item_finder.php?item=91105&&name=tyrannical-gladiator-s-ring-of-cruelty , https://www.wow-freakz.com/item_finder.php?item=91103&&name=tyrannical-gladiator-s-necklace-of-prowess , https://www.wow-freakz.com/item_finder.php?item=91337&&name=tyrannical-gladiator-s-boots-of-cruelty , https://www.wow-freakz.com/item_finder.php?item=91335&&tyrannical-gladiator-s-waistband-of-accuracy , https://www.wow-freakz.com/item_finder.php?item=91339&&name=tyrannical-gladiator-s-armwraps-of-alacrity , https://www.wow-freakz.com/item_finder.php?item=91104&&name=tyrannical-gladiator-s-insignia-of-conquest )

Armory Link: https://armory.freakz.ro/character/genesis/corroded

Details: So, I logged in today on my account with no problems, every item was at its place with nothing missing. This was at 15:00 o'clock (3 PM). I logged in for a short duration of time, to check how's it going with guild etc before I had to log off to leave. Next, I come home at 19 o'clock (7 PM) and notice how my password was changed. Curious enough, I went on the site and changed the password so I can access again and upon entering after on my account, I have noticed how 3 of my characters were deleted (1 LvL 90, 2 LvL 85's, no big problem on those tho, they are on the recover queue, although I did not put them on the queue after changing the password) and several items from my main (Corroded-Rogue) were missing (presumed to be sold, since the item recovery tool wasn't able to find them so I can recover them). The items that I found lost were PvE boots, waist, hands, legs and a whole set of PvP armor (S13 Tyrannical).
Now, I have replaced 2 of the items (the waist and the boots with better ones, since I already had the waist in the bank that I am currently wearing and the boots I have received from a friend) so there won't be any need for those 2 specific items. Nothing else was missing from my account/character, gold was there, no other changes were made. I have changed all account information (password/secret question), I have checked the logs via the site tool and have observed several log-ins/actions from a different ip between 18 and 19 o'clock (6-7PM), on both the site (I presume for the password to be changed) and on the game account itself, more exactly at those specific times:
For site:
03-02-2016, 18:36:09
03-02-2016, 18:17:46
For game account:
03-02-2016, 18:43:05
03-02-2016, 18:42:32
03-02-2016, 18:39:38
03-02-2016, 18:20:26
03-02-2016, 18:16:03
03-02-2016, 18:12:13
03-02-2016, 18:11:27
03-02-2016, 18:11:15
03-02-2016, 18:11:02
All of those entries were made from the following IP: 5.12.54.199
I will note that I have a dynamic IP from my internet provider (RDS/RCS), but the specified IP above is not familiar.
I have mentioned where asked all the items that were missing from my main character, except for the 2 I have replaced. Will also note that I currently am wearing a ilvl 504 PvE Leggings (update 2/2) because the one pair I was wearing was deleted and it was a 522 ilvl item.
At the time I left at 3 PM, my WoW client was closed and I was not logged in on the website.
The PvP Chestplate (S13) and PvP Trinket (S13 Aswell) that I currently have in my bags were, strangely enough, not deleted/removed. The S14 shoulders weren't touched at all.
I have never shared my account information/details with anyone else, nor have I logged in from another computer except mine.

Thanks in advance for help/reply and I will understand if no help can be offered,
Corroded

[Evydence]

Greetings,


We can't help you, it's your duty to secure the account.


Have a good time, Evy.




If you gonna hit the king you're better kill the king