I've got a problem

[fabiantm]

When i launch the wow freakz launcher , i get this error : http://imgur.com/a/VFg5l
Hope you can fix it.

[Shocker]

This is a problem on your end. Ports blocked maybe?

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[Calhendren]

I am currently having the same issue and went as far as downloading everything over again, to end up with the same error on two different computers.
I will try to reboot my router tonight and keep you posted as to whether it fixed anything or not.

See my other posts:
https://forum.wow-freakz.com/LEGION-CLIENT-Q-A-t452518-15.html

@Shocker, which port should we try and open if it's the cause?

[Shocker]

Calhendren wrote:

@Shocker, which port should we try and open if it's the cause?

Check https://www.wow-freakz.com/legion_download section "You have been disconnected. (BLZ51914001 / BLZ51914002 / BLZ51914003)"

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[Calhendren]

Quick update:

-Routeur rebooted; not working.
-Firewall deactivated; not working.
-DMZ on computer; not working.

Aside from trying from another network - which I could try out tomorrow if I must, but doubt will have any effect, I'm at a loss.

@fabiantm, any luck on your side?

[Shocker]

Can you show us the contents of Logs/BattleNet.log (or wherever you have this file) ?

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[Calhendren]

I suppose there is something wrong if there is nothing inside BattleNet.log ?

https://a.uguu.se/7HtVKE34jl22.log

CPU.LOG (if it's of any use)
3/29 23:35:01.871 vendor: 1
3/29 23:35:01.871 features: 00003F97
3/29 23:35:01.871 cores: 2
3/29 23:35:01.871 threads: 4
3/29 23:35:01.871 vendor id string= GenuineIntel
3/29 23:35:01.871 standard (13): 1b=02100800 1c=7FBAE3FF 1d=bfebfbff 4a=1C004121
3/29 23:35:01.871 extended (8): 1c=00000001 1d=28100800 8c=00000000
3/29 23:35:01.871 processor brand string= Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz

[Shocker]

There should be. Launch wow, login, exit wow, check log.

If still empty, search using windows search, may be somewhere else (desktop, etc)

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[Calhendren]

Whether I launch WoW.exe or the Launcher, it will give me the same error.

Is there any "location" requirement for the folder? It's currently sitting at the top of my C:\ folder, just like the MoP folder.

By the way don't know if it's linked but it seems like I can't contact eu.battle.net at all from the problematic computer. any leads? Just found out...

[Shocker]

Calhendren wrote:

Whether I launch WoW.exe or the Launcher, it will give me the same error. Is there any "location" requirement for the folder? It's currently sitting at the top of my C:\ folder, just like the MoP folder. By the way don't know if it's linked but it seems like I can't contact eu.battle.net at all from the problematic computer. any leads? Just found out...

You completely ignored my post. Please do what I told you

Also, what do you mean "you cant contact eu.battle.net"?

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[Calhendren]

I did not ignore your post, as I said, if I launch wow.exe I get the same error message, meaning wow won't even launch properly. This is not an error message I get after trying to log or anything. Wow.exe will appear in Task Manager as if trying to launch itself, then timeouts and gives me this error message.

What I mean is that if I try to go to eu.battle.net the webpage won't even load. us.battle.net seems to work fine tho.

[Shocker]

Oh ok, sorry, I misunderstood. Let's try something else. Click start / run, write cmd, press enter. Then do these 2 commands:

Code:

ping eu.patch.battle.net

and

Code:

ping us.patch.battle.net

and show me results of both

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[Calhendren]

There you go

https://a.uguu.se/b67MprOmEUwH.txt

I also tried using ol' Google's DNS but to no avail... (same result)

[Shocker]

PLEASE read carefully, I said eu.PATCH.battle.net

Shocker wrote:

Oh ok, sorry, I misunderstood. Let's try something else. Click start / run, write cmd, press enter. Then do these 2 commands: Code: ping eu.patch.battle.net and Code: ping us.patch.battle.net and show me results of both

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[Calhendren]

Oops. My bad, I read too fast.

Timeout for boh of 'em

https://a.uguu.se/40rM7huJUAZ0.txt