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Can't log in despite trying everything

 
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spacezebra

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(since 06-03-2018 06:10)
Joined: 13 Feb 2018
Posts: 4, Topics: 1
Location: Indonesia

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Post Posted: 21-02-2018, 16:51:47 | Translate post to: ... (Click for more languages)

I can't log in. It stays at connecting then gives me the BLZ51914003 error.
I've tried everything the forum told me to. Delete cache, renamed Interface to Interfaceold, disabled firewalls, everything. Tried 4 different routers, uninstalled retail WoW, reinstalled the Freakz launcher, still the same error.
A friend tried logging me in from a different computer and it works.

Can a staff look into this? Might be an IP problem. But I've never played in this server before, I don't know what's causing the problem.

Please help. I've been looking forward to migrate from retail to here since my old guildmates are here.

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Power

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(since 03-09-2023 13:06)
Joined: 07 Aug 2015
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Location: Romania

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Post Posted: 21-02-2018, 16:59:17 | Translate post to: ... (Click for more languages)

This usually means a connection cannot be established to our login realms. Possible causes:

Your firewall is blocking connections, deactivate it

You are behind a router and your ports are blocked. Easiest way do avoid this is set your computer as a DMZ zone (demilitarized zone). How to do this depends on your router, google enable DMZ YOUR_ROUTER_NAME. If you can't do that but you know how to unblock ports, check the next step

If you are in a public network with ports blocked and no access to the router you will have to contact your network administrator and tell him tu unblock the following TCP ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086

Read: https://forum.wow-freakz.com/Migrate-Transfer-your-character-to-WoW-Freakz-Legion-t481760.html



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spacezebra

[Mentally Stable]



Status: Offline
(since 06-03-2018 06:10)
Joined: 13 Feb 2018
Posts: 4, Topics: 1
Location: Indonesia

Reputation: 4.1

Post Posted: 21-02-2018, 17:00:09 | Translate post to: ... (Click for more languages)

PowerPhlo wrote:
This usually means a connection cannot be established to our login realms. Possible causes:

Your firewall is blocking connections, deactivate it

You are behind a router and your ports are blocked. Easiest way do avoid this is set your computer as a DMZ zone (demilitarized zone). How to do this depends on your router, google enable DMZ YOUR_ROUTER_NAME. If you can't do that but you know how to unblock ports, check the next step

If you are in a public network with ports blocked and no access to the router you will have to contact your network administrator and tell him tu unblock the following TCP ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086

Read: https://forum.wow-freakz.com/Migrate-Transfer-your-character-to-WoW-Freakz-Legion-t481760.html


I tried this and the problem remains. Even with four different routers

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Budbomber

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(since 22-09-2019 22:47)
Joined: 06 Dec 2017
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Location: Bournemouth, UK

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Post Posted: 21-02-2018, 17:01:58 | Translate post to: ... (Click for more languages)

Hello spacezebra,

Can you confirm you're using the full client from https://forum.wow-freakz.com/WoW-Legion-client-download-t452441.html Along with the newest launcher? , Also make sure your AV isn't stopping anything from working, Some have real-time protection which will also block connections.

Regards,

GM Budbomber

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spacezebra

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Status: Offline
(since 06-03-2018 06:10)
Joined: 13 Feb 2018
Posts: 4, Topics: 1
Location: Indonesia

Reputation: 4.1

Post Posted: 21-02-2018, 17:05:08 | Translate post to: ... (Click for more languages)

Budbomber wrote:
Hello spacezebra,

Can you confirm you're using the full client from https://forum.wow-freakz.com/WoW-Legion-client-download-t452441.html Along with the newest launcher? , Also make sure your AV isn't stopping anything from working, Some have real-time protection which will also block connections.

Regards,

GM Budbomber


Yup. Downloaded that launcher too. AV / Firewall also disabled.

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Budbomber

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Post Posted: 21-02-2018, 17:11:45 | Translate post to: ... (Click for more languages)

Hello, Spacezebra

I'm pretty puzzled to be honest, Did you set wow folder off of read only? That is the only other thing I know that could solve it.. Otherwise it could be something to do with your isp connecting to freakz..

Regards,

GM Budbomber

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spacezebra

[Mentally Stable]



Status: Offline
(since 06-03-2018 06:10)
Joined: 13 Feb 2018
Posts: 4, Topics: 1
Location: Indonesia

Reputation: 4.1

Post Posted: 21-02-2018, 17:14:10 | Translate post to: ... (Click for more languages)

Budbomber wrote:
Hello, Spacezebra

I'm pretty puzzled to be honest, Did you set wow folder off of read only? That is the only other thing I know that could solve it.. Otherwise it could be something to do with your isp connecting to freakz..

Regards,

GM Budbomber


Nope I unchecked read only too. Maybe it's the ISP, I'm pretty puzzled as well. :/ it's really odd

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