can not log in

paulik12345 · Posted: 06-07-2018, 08:55:02 | Translate post to: ... (Click for more languages)

WoW Freakz link:
Bug description: i can not log in on my account, every time i try i get the error in the image.
Proof: https://imgur.com/a/oMjb1ER

Power · Posted: 06-07-2018, 09:37:52 | Translate post to: ... (Click for more languages)

https://us.battle.net/support/en/article/22705

paulik12345 · Posted: 06-07-2018, 09:48:18 | Translate post to: ... (Click for more languages)

does not work, sometimes i get blz51900001 sometimes blz51900002 now i got blz51900319

Irediel · Posted: 06-07-2018, 10:00:07 | Translate post to: ... (Click for more languages)

Greetings,

Try to delete your cache and then retype your account details.
You can also try to rename your "WTF" folder to "WTF1" and then retry logging in.

Cheers,

Irediel

Normality is a paved road: It's comfortable to walk, but no flowers grow on it.

paulik12345 · Posted: 06-07-2018, 10:25:27 | Translate post to: ... (Click for more languages)

after renaming de "wtf" in "wtf1" and deleting de cache it worked. Thanks a lot staff members.

Irediel · Posted: 06-07-2018, 10:31:15 | Translate post to: ... (Click for more languages)

Glad it worked out.

Cheers,

Irediel

Normality is a paved road: It's comfortable to walk, but no flowers grow on it.

paulik12345 · Posted: 06-07-2018, 10:31:43 | Translate post to: ... (Click for more languages)

cheers

paulik12345 · Posted: 06-07-2018, 19:34:45 | Translate post to: ... (Click for more languages)

ok now it does not work again, and i tried renaming again and deleting the cache

Irediel · Posted: 06-07-2018, 22:18:17 | Translate post to: ... (Click for more languages)

So, we looked into some things regarding this as we have a lot of people with the current issue.

https://www.facebook.com/wowfreakz/posts/1598092573632989

Cheers,

Irediel

Normality is a paved road: It's comfortable to walk, but no flowers grow on it.

westlife · Posted: 06-07-2018, 22:28:49 | Translate post to: ... (Click for more languages)

It’s annoying. We don’t know if they will solve it soon or any details about their problems. This thing confirm me that soon i must change my internet provider. And tomorrow is weekend. They even work on weekend?! It’s not the first time when they have problems, but weren’t so big as this one...
If someone can keep us on with details. We will be glad.