[COMPLETED] Vote reward items //2x mounts//

[neni93]

Character Name: Zlocka
Item Name & ID: Tyrael's Charger & Reins of the Drake of the East Wind
Armory Link: https://armory.wow-freakz.com/character/felsong/zlocka/mount#status=is-collected


Details: (optional)






WoW Freakz item: Vote point rewards (2x mounts)
Bug description: First time it happened with Reins of the drake of the east wind, back then I got the reward, pulled it out on action bar on 2 chars, after a while mount disappeared from collection's, but on site it remained saying that I already own it, I opened ticked and got reply to open ticket, but I didn't want to bother about it back then, just used mount on those where I pulled icon out on action bars. So now it happened something similar again so I wanted to report it, this time I used vote points for Tyrals charger or what ever its name is (was not in game in moments of voting, popped later on to collect it), yet it never showed up in game...
Proof:
1# https://imgur.com/a/YPLFdvt
2# https://imgur.com/a/lg5KWFr


On this ScreenShot you can easily see which mounts are available in my collection book, unlike what armory shows. >> https://imgur.com/a/2AjOUNM >> https://imgur.com/a/ZfGDEsW

https://imgur.com/a/z7mc8wH

As you can see on SS, there is mount on action bar but not in collection book, I even typed in search bar as you can see it doesn't show at all.

[LethalFactorLK]

You have sent one of the mounts to a different character



check all your characters after delete wow cache folder

[neni93]

Cache deleted

No Tyrael's Charger on Zlocka.
Proof #1 https://imgur.com/a/jvACAdO
Proof #2 https://imgur.com/a/HDUPbsb


No Reins of the Drake of the East Wind on Nenne
Proof #1 https://imgur.com/a/XQkncS4
Proof #2 https://imgur.com/a/bKk9IbQ




As I mentioned, also I do can see those 2 mounts on armory, but not in game nor able to use it nor find it nor anything.

[Kaputtmaken]

Your Screen says 13 total Mounts but I can only see 10, Maybe you filtered something?

[neni93]

Most interesting part is that I can use east wind drake only in havoc spec, bcz I don't have pulled icon on action bar on tank spec... lol

No addon no filter nor anything its just like that for 1st mount for a while.
It just not appear in collection book, for Tyr I took it earlier today, still nothing, but I got that drake for couple of months with this kinda of use only on chars where I pulled on action bar and thats it. I was able to see it for like a week, back then.

[LethalFactorLK]

Done