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Info/suggestions about dissapearing dk legendaries

 
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KarolisCreation

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Post Posted: 30-01-2019, 20:45:46 | Translate post to: ... (Click for more languages)

So from what I understand, when you drop a legendary as a dk it dissapears after a server crash or force closed client(alt f4), I can't replicate this to prove this 100% but as far as I know, you had trouble of replicating this too, but I've tested some stuff to eliminate some conditions. It seems after a simple relog or a simple server restart legendaries seem to stay. So what I think it could be is this: the server fails to save the fact that you have dropped the legendary, so when you force close or the server crashes unexpectedly it does not save the fact that you have it in your inventory, that would explain why people are missing them after next relog if it was a forced one, I tried relogging normally or waiting for a restart( which happens every day at 5 am as far as I know) and my legendary stayed in my inventory. I'm still waiting to see if it dissapears after a server crash as I cannot simulate that, I also haven't tried alt f4'ing either but I'd think its easier for you to test this. Also I'd recommend testing it with an actual legendary drop and not a spawn-in to your inventory (i don't know how you do it, I'm just throwing suggestions)

This topic is not about solving the bug, but I'd hope that the info would help you to replicate it so you can find out WHY it happens.

Hopefully this was helpful.


Edit: It seems that crashes after a normal server restart do not afftect legendaries(Last time it dissapeared for me after crash if i recall correctly, and this time after a server crash it stays in my inventory)

If anything happens i'll try to give as much info as I can, but as my "testing" capabilities are limited, I cannot test everything.

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lbabosa

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Post Posted: 01-02-2019, 07:16:21 | Translate post to: ... (Click for more languages)

It´s not just tied to Legendaries. Today i did a dungeon, recieved some pants. After i relogged, they were gone... Then, a few hours later, i did another dungeon, recieved some Gloves, and after i relogged they disappeared too!!!! It´s frustrating! If it adds to anything, i did use the .save command. (If that actually makes anything...) Good luck with your bug-hunting -!
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Bizo

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Post Posted: 01-02-2019, 12:18:22 | Translate post to: ... (Click for more languages)

It appears people are affected by this in different ways. I for example lose items on my hunter from mythic chest, this is the 3rd week in a row where i lost an item, druid is fine though. One of my friends loses every legendary he recieves and the 5 essences from daily heroic dungeon.
One thing i noticed is that while the item appears in the activity logs it does not appear to be equipped when checking the armory when it is ingame, instead it will show that there is no item equipped in that slot.

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KarolisCreation

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Post Posted: 02-02-2019, 10:56:46 | Translate post to: ... (Click for more languages)

@Bizo

The missing items mainly happens to dks, all dks suffer from dissapearing legendaries.

@Ibabosa
.save command is for gms only, so that will never work.

Normal loot that you dropped you can recover in recovery page here:Recovery
That does not include legendaries which is a problem for dks.


Yeet
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lbabosa

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Post Posted: 04-02-2019, 09:37:08 | Translate post to: ... (Click for more languages)

@KarolisCreation . I appreciate the suggestion, but i´ve lost about 10 items now ( 1 daily on average...) and none of them appear on the Recover Item menu. The only thing that did show up was my artifact weapon (Maw Of The Dammned), which disappeared after a logout. I was able to recover that one using the tool. But for any other mythic + reward, nothing shows up there. And neither did my legendary, which can only be retrieved with 910 ilvl. I feel as it has gotten worse. Felt like an isolated incident back then, now its a 50-50 chance that what i got will disappear. Im honestly considering playing somthing else to be honest...

Update @ 04-02-2019, 09:37:08

Forgot to mention, i think i´ve lost some "Withering Essences" (for the quest) aswell, in the same fashion as the items. It´s like the server just fails to save or store your progress sometimes, which leads to things disappearing.

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Ratsrule

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Post Posted: 10-02-2019, 23:05:54 | Translate post to: ... (Click for more languages)

Yep, confirmed. Lost some good items I got the day before after logging off. I'ven lost BoE items from ToS, but it all happened mainly on DK and paladin. Items disappear no matter if equipped or in bags.Checked armory and it says I've gotten these items but they don't exist in-game. Maybe it happens because the items aren't soulbound properly (less than 2hrs remaining to trade) and the server fails to save those changes regarding characters and their bags... I hope it gets fixed soon cause it destroys any motivation to keep playing(and we all know we play for gear)
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Shocker

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Post Posted: 07-03-2019, 20:32:33 [Valuable post] | Translate post to: ... (Click for more languages)

We still have no idea whatsoever on what's causing this. I changed something couple of weeks ago and I received info that the legendary items disappearing is a bit more rare now, but still not gone.
However DK seems to have the most missing items, I have no idea why...


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mythilthor20

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Post Posted: 12-03-2019, 01:12:00 | Translate post to: ... (Click for more languages)

This has started happening to me too now this is the second day that it has happened but it only gotten rid of my feet gear i hope it doesnt get any worse but it really is affecting my progression because im stuck at 835 ilvl and then with the feet disappearing i become 778 ilvl and have to get a new piece of gear. This sucks now cause i wanted to play a dk again since i haven't touched one since cata but i hope this somehow gets fixed soon.
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Bizo

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Post Posted: 12-03-2019, 11:38:50 | Translate post to: ... (Click for more languages)

Yeah, I started losing items since friday on my Hunter again, after the changes done a few weeks ago fixed the issue. Again same story, lost the item in the mythic chest and the key and in addition losing cooking recipes
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Kaputtmaken

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Post Posted: 19-05-2019, 19:50:58 | Translate post to: ... (Click for more languages)

I got an item from a chest and logged out after a while but logged instantly back in cuz I forgot to mog it, but the item was gone and I had the chest back so its like an back roll not disappearing. (got a different item after I opened it then)



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Snake911

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Post Posted: 22-05-2019, 19:40:26 | Translate post to: ... (Click for more languages)

is there anything new about this problem? some working on? i didnt play this a few days cause it frustrated so much losing 1-2 items every day. im back on my old 3.3.5 p server now. i realy want to play here but atm it makes no sense -
(recovery tool never showed an item 4 my hunter)

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Tadashi

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Post Posted: 22-05-2019, 20:17:08 | Translate post to: ... (Click for more languages)

Snake911 wrote:
is there anything new about this problem? some working on? i didnt play this a few days cause it frustrated so much losing 1-2 items every day. im back on my old 3.3.5 p server now. i realy want to play here but atm it makes no sense -
(recovery tool never showed an item 4 my hunter)


No news yet, but you can consider to play other classes as bm hunter or dk



Life's greatest mystery: If u eat yourself do u get twice as big or just disappear?

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shine474

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Post Posted: 24-05-2019, 12:27:51 | Translate post to: ... (Click for more languages)

i have this problem with my blood dk - all item not just lego - when i get some itme - most of time when i go relog or offline after i come back - my item will lost ( gone ) -
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ApolloHusky

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Post Posted: 01-06-2019, 20:06:21 | Translate post to: ... (Click for more languages)

This is still happening as of June 1st 2019. Trying to gear up my DK but its almost impossible because every upgrade i get just disappears. Any news on a fix yet?
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Tadashi

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Post Posted: 01-06-2019, 20:19:46 | Translate post to: ... (Click for more languages)

No news on a fix yet


Life's greatest mystery: If u eat yourself do u get twice as big or just disappear?

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Locked by Tadashi, 01 June 2019 20:19



 
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