[REJECTED] I cant get an item from mail

rarimo · Last edited by rarimo on 22-10-2020, 23:31:22; edited 1 time in total

WoW Freakz item link: https://www.wow-freakz.com/item_finder.php?item=52253&&name=sylvanas-music-box
Character name: Bouzbal
Bug description: So i was selling the item in AH , after it duration ended i got it back in my mail but i can't seem to obtain get it back
Proof: https://youtube.com/watch?v=LQdOaNkP-Kk:

Fanca · Posted: 22-10-2020, 23:42:38 | Translate post to: ... (Click for more languages)

Hello ! Did you try to Unstuck or delete cache ?

Feel free to contact me via forum PM or discord. (Fanca#6164)

rarimo · Posted: 22-10-2020, 23:45:29 | Translate post to: ... (Click for more languages)

yah

Fanca · Posted: 22-10-2020, 23:47:44 | Translate post to: ... (Click for more languages)

I've got the issue myself years ago, but deleting the cache solved it for me. However I'll advice you to open an In-game ticket about it. You can try to have a look at this as well.

Feel free to contact me via forum PM or discord. (Fanca#6164)

rarimo · Posted: 23-10-2020, 00:03:36 | Translate post to: ... (Click for more languages)

Okay i'll open an in-game ticket

deadlyflorish · Posted: 23-10-2020, 08:17:13 | Translate post to: ... (Click for more languages)

Hello.

First, try to loot the item by shift-clicking the mail.

Should that not work, exit the game, go to your Interface folder and delete the "FrameXML" folder inside it, then retry.

rarimo · Last edited by rarimo on 23-10-2020, 12:27:29; edited 1 time in total

Somehow i was able to get it this morning xD
Thank you.