[REJECTED] Mount add to collection bug

Ticiokas · Posted: 06-01-2021, 21:33:46 | Translate post to: ... (Click for more languages)

WoW Freakz item link: https://www.wow-freakz.com/item_finder.php?item=44707
Character name:DarkerWhite
Bug description: I cant add this mount to my collection, its says that no charges remain. Is there any way that i can redeem this mount?
Proof: https://imgur.com/Ctim2Qj

kenono · Posted: 06-01-2021, 22:04:25 | Translate post to: ... (Click for more languages)

I can't reproduce the issue, could you please try after deleting your Cache folder?

Fokume · Posted: 07-01-2021, 03:24:54 | Translate post to: ... (Click for more languages)

Hello Ticiokas,

Have you had this mount before the server transfered to BFA ?

What I mean, was this mount acquired by you back in Legion?

Best Regards,
Fokume.

Ticiokas · Posted: 07-01-2021, 11:20:33 | Translate post to: ... (Click for more languages)

Yes, I got this mount before BFA.

Update @ 07-01-2021, 10:20:33

P.S yes I tried to delete cache folder. It didnt fix it

Anabolic

Yes this is a typical trinity core bug that was present on almost every server when transferring data to different patch/expansion, since the item works as intended , nothing can be really done to fix the ones obtained in previous patch, what you can do though is try to seek a help from gm by making a ticket requesting to add you the mount again so you can add it to collection and when they get approval for it you will get it, also keep it in bag as proof. Rejected.