Fail to connect

weedho · Last edited by weedho on 23-03-2021, 10:43:26; edited 2 times in total

Hi i'm new in the server, i use the option number 2 to play ..... the launcher go fine, but then when i go to start the game, i put my mail adress and the password, but appear the message "imposible to connect whit this information, try again (BLZ51900003)".
i change the password in the web but the problem is the same. and then i reinstall all the game in my pc but the same message appear, i dont know what happen. ty by help!

Fanca · Posted: 23-03-2021, 10:48:32 | Translate post to: ... (Click for more languages)

Hello weedho,

This error usually indicates that you've entered wrong account credentials. What I would assume is that you have made a forum account but didn't make website account(website account is used to log in-game).

Try to make an account here and log with it after you open the launcher.

Regards,
Fanca

Feel free to contact me via forum PM or discord. (Fanca#6164)

weedho · Last edited by weedho on 23-03-2021, 10:55:35; edited 1 time in total

Ty to help, Fanca!!!!! i can play now... Peace Sign

Fanca · Posted: 23-03-2021, 10:55:42 | Translate post to: ... (Click for more languages)

I am glad that we solved the issue, have a nice day!

Regards,
Fanca

Feel free to contact me via forum PM or discord. (Fanca#6164)