[REJECTED] mists hc issue

insomnia · Posted: 21-02-2022, 03:06:32 | Translate post to: ... (Click for more languages)

hi , I`m having a problem with mists heroic ,every time I tp in from dungeon finder my instance is cleared and my raid info says I`m locked for 30k days .
reseting doesn`t work and when I try going out and back inside the dungeon the game gets stuck at loading screen . what can I do ? ty

https://prnt.sc/ub5p6_vB8oFZ

Skye · Posted: 22-02-2022, 05:37:17 | Translate post to: ... (Click for more languages)

Hello insomnia,

This should only be a visual bug. Heroics reset daily, disregard the lockout.

Kind regards
Skye

insomnia · Posted: 22-02-2022, 06:25:14 | Translate post to: ... (Click for more languages)

"when I try going out and back inside the dungeon the game gets stuck at loading screen" every single time, only with mists, that doesn`t feel verry visual

Skye · Posted: 22-02-2022, 12:57:08 | Translate post to: ... (Click for more languages)

Attempt to unstuck your character through the site and check the "Remove from party" box.

Upon logging in reset your instances, and change the dungeon difficulty to either Heroic / Mythic, then back to Normal.

If the issue still persists, I'm afraid you will have to wait for Friday's reset. If you still encounter the issues (both the loading screen and excessive lockout) after the reset, let me know.

insomnia · Posted: 25-02-2022, 08:03:18 | Translate post to: ... (Click for more languages)

hi , it didn`t work , it still showing up there while my other cooldowns dissapeared

Skye · Posted: 25-02-2022, 08:49:40 | Translate post to: ... (Click for more languages)

Stay online (in-game) so I can assist you.

Skye · Posted: 09-03-2022, 13:13:04 | Translate post to: ... (Click for more languages)

Closing this due to inactivity. Make a ticket in-game if you're still having this issue.