CAN'T LOGIN

godking · Last edited by godking on 23-06-2022, 10:46:09; edited 1 time in total

Bug description: i cant login at the moment. it will stuck on "login into game server" for about 15-20 seconds then disappear. mostly its not giving me a error but sometimes it gives me error WOW 51900315. i tried exiting and entering the game again but it didn't work. please help me i really want to play.

Consuelo · Posted: 23-06-2022, 11:05:27 | Translate post to: ... (Click for more languages)

Hello,

This error message occurs when your game loses its connection.

1.Reset your user interface to make sure your files and addons are not corrupted.
2.Reset your network devices to make sure your router hasn't become flooded with data.
3.Release and renew your IP and flush your DNS to resolve any network conflicts.
4.Update your drivers to resolve any compatibility issues.
5.If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
6.Try closing background applications to resolve any software conflicts.

Best regards,
Consu

babak2000 · Posted: 24-06-2022, 11:45:36 | Translate post to: ... (Click for more languages)

Same here , i cant login neither , its almost 2 days that happens to me and my friends , we did what you say but still problem exists! maybe server restart could fix the problem?

Blackforge · Posted: 27-06-2022, 19:47:18 | Translate post to: ... (Click for more languages)

Same.
In the last two days I noticed first that Orgrimmar got really really laggy if I interacted with a vendor or mailbox - this lag would vanish as soon as I'd get the characters out of Orgrimmar, and return when I'd have those characters enter Orgrimmar again, so I ended up just staying away from Orgrimmar.
But today, I had a few times where in Zul'dazar (or rather, interacting with the mailbox just outside the Great Seal) would first cause lag and then disconnect me - this happened two or three times, on the last time I figured I'd stay out of the game for a bit and try again later.
Well, just now I tried twice, and it just hangs on the log-in for anywhere between 30 seconds to a minute, then says it can't log in.

My router and modem are just fine, had no issues with browsing the web, streaming video's, playing a bit of SWTOR and Star Trek Online... this only happened with Freakz WoW.
And there's been no corruption of my addons, at one point I even removed those (by moving the addon files out of WoW's folder structure), same with the cache, and the issue still happened.