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Bonus roll item bugged

 
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plosnitapufoasa

[Mentally Stable]



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(since 01-09-2019 08:46)
Joined: 27 Mar 2013
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Location: Romania

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  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 25-07-2018, 13:41:02 | Translate post to: ... (Click for more languages)

Hi. So i just pugged skorpyron hc and bonus rolled. The item i received had normal difficulty even if i killed the boss on heroic difficulty. Is there a way to get a heroic item from skorp or to get back my seal of broken fate?

https://imgur.com/a/BTxFcmv



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Stimulation

[Inner Voice]



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(since 21-05-2023 08:36)
Joined: 07 Apr 2018
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Location: Your Mind

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Post Posted: 25-07-2018, 15:09:35 | Translate post to: ... (Click for more languages)

Hello. I hate to bring it to you, but I am not sure that the staff will recover your Seal of Fate or exchange your item with the Heroic version of it. The best thing that can happen in this situation is to have the problem solved and you having reported a bug.


Greetings,
Stimulation


Greetings,
Stimulation
Former WoW Freakz Game Master
Make sure to join our Discord server as well!


Legion Heirlooms Guide
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plosnitapufoasa

[Mentally Stable]



Status: Offline
(since 01-09-2019 08:46)
Joined: 27 Mar 2013
Posts: 127, Topics: 47
Location: Romania

Reputation: 46.5
Votes: 9

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 25-07-2018, 15:11:01 | Translate post to: ... (Click for more languages)

ok, so here's what happened exactly. boss dead, i bonus rolled and it kept looping( spinning and spinning). i used alt-f4 and when i came back i could bonus roll again, without losing a seal for the previous bugged try. so i bonus rolled and i received the normal version of the item.


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Power

[Controlled Chaos]



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(since 03-09-2023 13:06)
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Post Posted: 25-07-2018, 15:39:23 | Translate post to: ... (Click for more languages)

Sorry, we can't recover the seal / hc item.

This bug was already reported, wait for a fix.



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