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[REJECTED] artifact weapon at website

 
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kimdi

[Mentally Stable]



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(since 25-08-2020 15:33)
Joined: 17 Sep 2017
Posts: 30, Topics: 26
Location: Iran, Islamic Republic of

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Post Posted: 07-04-2019, 07:09:01 | Translate post to: ... (Click for more languages)

WoW Freakz item link: Thas'dorah, Legacy of the Windrunners item id:128826
Bug description:artifact weapon on site cant be recovered
Proof: hello. about 1 week ago i lost my marksmanship artifact weapon. so i checked website but i could not recover it.
the problem isn't recovering item . the problem is there are 2 artifact weapon on website . long ago (about 2 year ago) i lost my marksmanship artifact weapon and i sent topic on forum i got another marksmanship weapon . so i got a new mm weapon .
after this new option (recover missing items) had implanted in website i saw there is an mm artifact weapon (which it was the one i lost 2 year ago).
and when i lost my 2nd mm artifact weapon i check site to recover it but i couldn't do it .
there was 2 artifact weapon (the old one i lost 2 year ago and the one i lost recently)
i send some tickets on forum (recover items part ) and some tickets to gms .
gms told me to send a bug report ticket here .
all i want to say is : please check this screen shot out and click the link blow so you can see it your self
the screen shot from the page :https://imgur.com/9rY3nYW
the error when im trying to recover artifact weapons:https://imgur.com/bWIibmt
the error says :You already have too many items of this type . but i don't have any right now on my character.
its kinda a bug or it is a bug im not sure .

because i could not recover item and maybe its an issue that maybe some one else have same problem.

(just an extra information : my main backpack was empty )

(its not my choice to make its just an option might help if this problem is not a bug : if u can please delete the old artifact weapon so i can recover the other mm artifact weapon . or if this is not possible . delete both of them and send me an new one . but surely you know much better than me what to do . i just want to help sorry if it made you angry)
thank you



Last edited by kimdi on 07-04-2019, 07:16:53; edited 1 time in total
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Barnacle

[Barney The Dinosaur]



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(since 22-05-2022 09:36)
Joined: 09 Apr 2013
Posts: 1150, Topics: 45
Location: United States of The Netherlands

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Post Posted: 20-04-2019, 20:23:22 | Translate post to: ... (Click for more languages)

Make a recovery request on the subforum using this link

XXX Barney




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