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Can't customize toon at creation

 
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Nyhelia

[Mentally Stable]



Status: Offline
(since 08-02-2018 19:57)
Joined: 07 Feb 2018
Posts: 9, Topics: 2
Location: United States

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Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 08-02-2018, 19:17:36 | Translate post to: ... (Click for more languages)

I am wanting to migrate 2 toons from my old server. I need to create the toons on Felsong to be my migrated toons. I want them to look like my old toons.

In the create a toon screen, when I click customize, all I get on the right are blank boxes where the previews belong. Skin, face, hair, markings, all of them. I do not understand how or why this is happening. Help???

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Power

[Controlled Chaos]



Status: Online!
Joined: 07 Aug 2015
Posts: 32115, Topics: 2068
Location: Italy

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Post Posted: 08-02-2018, 19:23:47 | Translate post to: ... (Click for more languages)

Do you use our full client ? https://forum.wow-freakz.com/WoW-Legion-client-t452441.html


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Nyhelia

[Mentally Stable]



Status: Offline
(since 08-02-2018 19:57)
Joined: 07 Feb 2018
Posts: 9, Topics: 2
Location: United States

Reputation: 1.3

Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 08-02-2018, 19:34:24 | Translate post to: ... (Click for more languages)

Yes, that is the client I downloaded and am using, with the new launcher. I have downloaded it twice, thinking perhaps my first try was corrupt, even though the torrent client said it was good. I got the same thing both times when trying to customize and create a toon.

I have tried decreasing my screen resolution from 4K to 2560x1440. Yes, my graphics card can handle that.

I'd suspect the nasty snowstorm we are getting, but nothing else online seems to be affected.
[/img]https://photos.app.goo.gl/2DhhiQtFi4glFr6D3[/img]

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Nyhelia

[Mentally Stable]



Status: Offline
(since 08-02-2018 19:57)
Joined: 07 Feb 2018
Posts: 9, Topics: 2
Location: United States

Reputation: 1.3

Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 08-02-2018, 20:05:49 | Translate post to: ... (Click for more languages)

Whoa. After about 30 minutes of waiting on the toon creation screen, the customizing options showed up!
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