Connecting from Europe vs. China

[vijaczek]

Hello everyone. I am having a strange problem. I installed your WoW with your launcher while living in China. It worked for a while and then stopped completely. I started to get BLZ51914001 and BLZ51900002. When I get back home to Europe, I updated for the new verison of Game and Launcher and played without problems again. Now I returned to China and I again can not connect. Same 2 errors as before.

Any tips how to make it running?

[Sarah]

Hello vijaczek,

For BLZ51900002, try the following:

Try to go to this page: https://www.wow-freakz.com/edit.php

Check if "IP Lock" is enabled for your account, if so, reset it.

For BLZ51914001, there are the following possibilities:

-Your firewall is blocking connections, deactivate it
-You are behind a router and your ports are blocked. Easiest way do avoid this is set your computer as a DMZ zone (demilitarized zone). How to do this depends on your router, google enable DMZ YOUR_ROUTER_NAME. If you can't do that but you know how to unblock ports, check the next step
-If you are in a public network with ports blocked and no access to the router you will have to contact your network administrator and tell him tu unblock the following TCP ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086


Best regards
Sarah

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