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Launcher crash after logging in (every time)

 
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rpnewbie

[Mentally Stable]



Status: Offline
(since 05-10-2019 16:27)
Joined: 06 Mar 2019
Posts: 2, Topics: 2
Location: Bulgaria

Reputation: 0.1

Post Posted: 06-03-2019, 20:28:26 | Translate post to: ... (Click for more languages)

Proof: https://imgur.com/a/DljUBhL

I am using the launcher in English and i have this problem, i dont know how to resolve it. I tried by deleting the game and download it again, but still nothing changed. Please help i am trying to get into the game for 4 hours now! - - -

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Sarah

[Administrator]



Status: Offline
(online 2 days ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 09-03-2019, 13:30:10 | Translate post to: ... (Click for more languages)

Hello rpnewbie,

Please go to either Cortana or the Search Bar if you're using Windows 10, in there, type %localappdata% and confirm. This will open a folder called AppData\\\\Local.

In there, find the folders Battle.net, Blizzard and Blizzard Entertainment and delete all of them. Restart your computer and everything should work again.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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