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Launcher crash after logging in (every time)

 
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rpnewbie

[Mentally Stable]



Status: Offline
(since 05-10-2019 18:27)
Joined: 06 Mar 2019
Posts: 2, Topics: 2
Location: Bulgaria

Reputation: 0.1

Post Posted: 06-03-2019, 20:28:26 | Translate post to: ... (Click for more languages)

Proof: https://imgur.com/a/DljUBhL

I am using the launcher in English and i have this problem, i dont know how to resolve it. I tried by deleting the game and download it again, but still nothing changed. Please help i am trying to get into the game for 4 hours now! - - -

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Sarah

[WoW GameMaster]



Status: Offline
(online 41 min ago)
Joined: 30 Jun 2017
Posts: 1424, Topics: 43
Location: Germany

Reputation: 1252.8
Votes: 15

    Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 09-03-2019, 13:30:10 | Translate post to: ... (Click for more languages)

Hello rpnewbie,

Please go to either Cortana or the Search Bar if you're using Windows 10, in there, type %localappdata% and confirm. This will open a folder called AppData\\\\Local.

In there, find the folders Battle.net, Blizzard and Blizzard Entertainment and delete all of them. Restart your computer and everything should work again.


Best regards
Sarah



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