Launcher crash after logging in (every time)

rpnewbie · Posted: 06-03-2019, 20:28:26 | Translate post to: ... (Click for more languages)

Proof: https://imgur.com/a/DljUBhL

I am using the launcher in English and i have this problem, i dont know how to resolve it. I tried by deleting the game and download it again, but still nothing changed. Please help i am trying to get into the game for 4 hours now!

Sarah · Posted: 09-03-2019, 13:30:10 | Translate post to: ... (Click for more languages)

Hello rpnewbie,

Please go to either Cortana or the Search Bar if you're using Windows 10, in there, type %localappdata% and confirm. This will open a folder called AppData\\\\Local.

In there, find the folders Battle.net, Blizzard and Blizzard Entertainment and delete all of them. Restart your computer and everything should work again.

Best regards
Sarah