Ban for nothing help :(

viscerx · Last edited by viscerx on 16-06-2019, 14:54:53; edited 1 time in total

is the following, I have a new computer and when installing the game by torrent it was all right, I could enter a few minutes, I wanted to create a shortcut to avoid having to open the folder in downloads all the time and when I'm going to enter I was banned by 1 day, will this really take a whole day for not inflicting the rules?
if it were possible please, I need to play..

Sarah · Posted: 16-06-2019, 17:51:06 | Translate post to: ... (Click for more languages)

Hello viscerx,

Sounds like you were banned by Warden. This means, that you have something running on your computer that our anti-cheat detects as a cheat or modification. This doesn't have to be an actual cheat, it could also be related to any sort of automation software in some cases (macro mice/keyboard software for example).

The ban will take the full 24 hours duration, and if you don't find and remove whatever is causing it, you will be banned again when you login after the ban has expired.

We can not help you with identifying the cause, as we don't know what's on your computer.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

viscerx · Posted: 16-06-2019, 18:03:34 | Translate post to: ... (Click for more languages)

thank you for answering quickly and occupy your time, in this new computer I have only wow and lol, and driver booster, nothing more, but hey, I will try to play when the ban is gone, and if I prohibit my entry to the server I will understand <3

Sarah · Posted: 16-06-2019, 18:10:15 | Translate post to: ... (Click for more languages)

Anything that interferes with the World of Warcraft process in any way could trigger the anti-cheat.

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

zbaam · Posted: 20-06-2019, 00:28:58 | Translate post to: ... (Click for more languages)

Sarah wrote:

Anything that interferes with the World of Warcraft process in any way could trigger the anti-cheat.

actually there is a way :

1. Download https://www.freakz.ro/shocker/public/ProcDump.zip
2. Delete wow64.exe, and launch launcher_freakz.exe then login and wait until you get the "client modified" warning (if you can't login, hopefully opening the launcher will be enough)
3. Open ProcDump, search for wow.exe => right click on it => click on "Dump (Partial)"
4. At "Dump Start" enter 00401000, at "Dump Length" enter 009FB9B9
5. Hit ok, save the file with any name, upload the file and send it to shockeru
6. Explain exactly what you did, if you got the warning or not, etc.....