Problem after exiting the game

alexx_fth · Posted: 28-08-2019, 13:51:17 | Translate post to: ... (Click for more languages)

Hello

I'm having the following issue on my Lenovo Legion laptop.
I can run the game using HIGH setting, but when i wanna stop exit the game, even with Log-out and then exit game, even with Alt+F4, game freeze like 40-60 seconds....
Do you know how to solve this problem?
I have to mention that i can play every game i want in High video setting, only on wow i have this problem, and only when i exit the game.
Thanks,

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Sarah · Posted: 28-08-2019, 14:57:37 | Translate post to: ... (Click for more languages)

Hello alexx_fth

Sounds like a problem with an AddOn.

Try disabling all of your AddOns and close the game, see if it still happens then.

If it doesn't, you'll need to enable them 1by1 and find out which one causes it.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

alexx_fth · Posted: 28-08-2019, 19:31:44 | Translate post to: ... (Click for more languages)

Sarah wrote:

Hello alexx_fth

Sounds like a problem with an AddOn.

Try disabling all of your AddOns and close the game, see if it still happens then.

If it doesn't, you'll need to enable them 1by1 and find out which one causes it.

Best regards
Sarah

Same problems with all addons disabled

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Sarah · Posted: 28-08-2019, 21:56:43 | Translate post to: ... (Click for more languages)

Are all of your drivers up to date?

Did you check if maybe there's an additional instance of the launcher or WoW.exe opening in the background? I've heard of that happening to people before

Also, try setting all launcher and WoW executables to run with administrator privileges, could be that the game has problems with writing date when logging out.

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.