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Launcher won't start up.

 
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noortje349

[Mentally Stable]



Status: Offline
(since 25-10-2020 10:02)
Joined: 25 Oct 2020
Posts: 1, Topics: 1
Location: Netherlands

Reputation: 1

Post Posted: 25-10-2020, 11:43:30 | Translate post to: ... (Click for more languages)

The launcher doesn't seem to want to start up.

Things ive tried:
-Read only off
-Windows compatability mode
-Tried to look for a realmlist but couldn't find one.

Hoping somebody is able to help me out!

https://gyazo.com/750221fd2c9824646cc4a4c1e50e38de

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papalorre11

[Mentally Stable]



Status: Offline
(since 31-01-2022 08:44)
Joined: 16 Nov 2019
Posts: 19, Topics: 5
Location: Netherlands

Reputation: 15.7

Post Posted: 25-10-2020, 12:47:12 | Translate post to: ... (Click for more languages)

Dear Noortje349,

-Did you check if your anti-virus isn't blocking the game from launching properly?
-Are you using the right launcher for your windows version?
-If the game was working properly in the past, perhaps try emptying/clearing the "cache folder".
-Perhaps there's a problem with your internet configurations regarding
Your ports or it's blocking the game from launching.
-Possibly attempt to delete the launcher you're using to run the game and redownload it (launcher files can be found on the website.)
-If none of the above works i suggest you either do a complete re-download of the game...

Is it still not working after you followed the steps above you can always do a google search and specify the exact error you receive while attempting to run the game...

I'm sure you will find a solution on the web to resolve your issues!
Hopefully you can get it to work again, and i wish you the best of luck.

Have a nice day/night

Kind regards,

Papalorre11




Criminallad,criminalbear and many others.
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Sarah

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(online 3 weeks ago)
Joined: 30 Jun 2017
Posts: 1799, Topics: 61
Location: Germany

Reputation: 122493
Votes: 25

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Post Posted: 25-10-2020, 17:03:29 | Translate post to: ... (Click for more languages)

Hello noortje349,

Try the following:

- Release and renew your IP and flush your DNS to resolve any network conflicts.
- If you're using a custom DNS service, try removing it.
- You can do this by pressing Windows key+r and typing in cmd then type the following commands, one by one:

ipconfig/release
ipconfig/renew
ipconfig/flushdns


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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