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faction change,no active

 
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Alony

[Mentally Stable]



Status: Offline
(since 10-06-2022 03:51)
Joined: 23 Apr 2022
Posts: 2, Topics: 2
Location: Hong Kong

Reputation: 2.1

 
Post Posted: 23-04-2022, 03:17:01 | Translate post to: ... (Click for more languages)

Problem: I purchased a faction change, and I can't activate it after modifying the character
Account: chinayes
Faction: Alliance
Role: Adelphir
Character class: Paladin
Character Race: Human

I have emailed [email protected] but no response yet, please help me!
Note: Sorry, the English level is not good, use Google translate to help. First time posting.

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Sarah

[Administrator]



Status: Offline
(online 6 days ago)
Joined: 30 Jun 2017
Posts: 1795, Topics: 61
Location: Germany

Reputation: 122307
Votes: 25

  Battletag: postrow.ID_BATTLE_NET} 
Post Posted: 25-04-2022, 11:41:16 | Translate post to: ... (Click for more languages)

Hello Alony,

You will need to wait from a reply from our donation support through the e-mail you sent.

Game Masters are not donation support and are not able to assist you with any issues related to purchased services/items.

The expected reply time for donation support to answer is 2-4 work days. Also, we have seen frequent reports lately from players that the shop support mails ended up in their Spam folders - please check your spam folder frequently to make sure you're not accidentally missing the mail.


Best regards
Sarah


All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.
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Topic is closed, you cannot post any messages in it anymore

Locked by Sarah, 25 April 2022 11:41



 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Freakz Forum Index -> WoW Freakz - Shadowlands -> General Discussion  


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