i stuck in logging to game server!!

shahinn · Posted: 15-06-2019, 14:48:39 | Translate post to: ... (Click for more languages)

stuck in logging in to game server . what can i do ?!
i close wow and delete cache and wtf and redownload the client but not worked and again stuck in logging in to game server

please help what should i do??what happening??

Sarah · Posted: 15-06-2019, 16:37:15 | Translate post to: ... (Click for more languages)

Hello shahinn,

There are currently connection problems for players from Iran - this likely has something to do with your country, it's not related to our login servers.

The only way around this problem right now is to use a VPN.

We're not sure if and when this problem will be resolved, as, again, it's not related to anything on our end.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

shahinn · Posted: 15-06-2019, 16:44:26 | Translate post to: ... (Click for more languages)

[quote="Sarah"]Hello shahinn,

There are currently connection problems for players from Iran - this likely has something to do with your country, it's not related to our login servers.

The only way around this problem right now is to use a VPN.

We're not sure if and when this problem will be resolved, as, again, it's not related to anything on our end.

Best regards
Sarah

Dear Sarah
thank for your answer

i try vpn too but still i get the error in login menu

(you have been disconnected.(BLZ51914001))

I have this error with vpn what should i do for this??

Sarah · Posted: 15-06-2019, 16:54:56 | Translate post to: ... (Click for more languages)

BLZ51914001 means that you have no permission to connect, or, more specifically, your connection is being rejected.

It's possible that the VPN you're trying to use is not able to connect to the game, or that you're using settings on your PC that prevent the VPN from properly connecting, however, it's more likely that the VPN you're using isn't compatible with the game.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

shahinn · Posted: 15-06-2019, 16:57:13 | Translate post to: ... (Click for more languages)

what vpn should i use can you tell me which vpn is ok with the game??
name some please so i download and try them

Sarah · Posted: 15-06-2019, 17:04:52 | Translate post to: ... (Click for more languages)

I would recommend trying TunnelBear, a VPN I personally used when my ISP throttled League of Legends' connectivity, worked very well, even in the free version.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

shahinn · Posted: 15-06-2019, 17:47:33 | Translate post to: ... (Click for more languages)

thank you sarah your the best
its work <3