(WOW51900319) - Disconnect due to Launcher

[Sarah]

Hello again Azaleh,

Maybe you're experiencing a DNS issue. Please attempt to flush your DNS and then try again.
If you don't know how to flush your DNS, check this link: https://www.whatsmydns.net/flush-dns.html
When you've done the steps in the guide, I'd recommend to physically restart your router and to restart your PC - then try to connect to WoW again.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[axilleas]

I want to adress that I very first started playing on this server yseterday, I had the same problem but it was solved after I did all the steps that Sarah said. BUT! Today I tried to log in and after about 15 seconds I had the same error, I logged out and did all the steps over again. Same thing happened. I notice that when I go to the WoW folder and hit properties the ReadMe is checked. I uncheck it then go back to properties and it's checked. I did do apply and OK afterwards. Does anyone have a clue about what may be the problem? I have even tried flushing my DNS or something via the cmd.

[Sarah]

Hello axilleas,

"Read Only" does not get checked again, read the property carefully. It states that it only applies to files inside the folder. Folder themselves can't be or not be Read Only, hence why you see a filled out square. It's not an empty box, nor is it a tick. The filled out box is a default state that only exists for folders. If you check the files inside the folder individually, you'll see that none of them are set to read only.

Now, about your issue.. try the following steps:

-Check if launcher_freakz.dll and launcher_freakz-64.dll are still in your WoW folder. (Anti virus software often detects these files as a virus and deleted and/or quarantines them)
-Add the Freakz launcher and its DLL files as exception in your Anti Virus (including Windows Defender) and restore any deleted/quarantined files if possible.
-Set all Freakz launchers and WoW.exe files to run with administrator privileges.
-If none of the above helps, try to start launcher_freakz.exe instead of the 64-bit version. You can also try to delete launcher_freakz-64.dll, launcher_freakz-64.exe and WoW-64.exe.

Please report back once you've done this.

Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[axilleas]

Sarah,

Reporting back after trying all the steps you told me to! The game runs perfectly fine after I did everything you suggested me to, hopefully nothing else will occur. Thanks for the time taken to fill me in and help me.

[Sarah]

Hello axilleas,

I am great to hear that!
Have fun in the game and enjoy your journey through Azeroth, defend our world against the Legion!


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Na1kA]

Disabled Windows Defender,disabled Firewall,made launcher run as administrator....and problem still persists.

Update @ 24-02-2019, 13:00:47

FlushDNS didn't help either...
So sad,since I really wanted to come back playing after a 6 months of pause.... :/

[Sarah]

Hello Na1kA,

Please try the following things:

-Check if launcher_freakz.dll and launcher_freakz-64.dll are still in your WoW folder (Anti virus software often detects these files as a virus and deleted and/or quarantines them - make sure to check for that and undo if applicable)
-For some users it helped to move the WoW client to another location, for example the desktop
-Try to start launcher_freakz.exe instead of the 64-bit version. You can also try to delete launcher_freakz-64.dll, launcher_freakz-64.exe and WoW-64.exe

Please report back once you've done this.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Na1kA]

Tried moving WOO client from D: to E: - no change
Both launchers are still in my folder.Its a brand new downloaded client from the Forum page - downloaded it 30 mins ago.
No addons etc.
All launchers have 'run as admin' privileges.
No firewall or antivirus program.

Update @ 24-02-2019, 13:06:36

Data folder is still marked as 'Read only' and the folders in it,though files in folders are not.

[Sarah]

Hello again Na1kA,

Are you perhaps using Windows Vista, Windows XP or an even older operating system? These operating systems are not compatible with our launcher, and if you've followed all other solutions for this error, this is the last option that's left as for why you're getting it still.

"Read only" is a property that only applies to files inside folders, folders themselves can't be or not be read only, this is why you see a filled out box instead of either an empty box or a tick. This filled out box is a default state that only exists for folders, you can only put a tick or an empty box to folders to change all the files inside them, but the folder itself will show the filled box again after. If you check the files inside the folder you'll see that none of them are set to read only.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Na1kA]

I am using Windows 7.

[Sarah]

In that case you've either missed a solution or you're facing an unknown error that no one else encountered before.

You could try to go to your router's settings and open up the following ports: 1111-1119, 1129, 8001-8009, 8019, 8085, 8086 (TCP). Also check if any program you have running is using these ports, that could prevent the launcher from properly connecting to the server aswell.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Na1kA]

None of the ports mentioned are used by any program. :/

[Sarah]

In that case I'm sorry but I've told you all possible solutions for the error that were found so far. So far the only time where none of them helped were all cases of users using operating systems older than Windows 7.

I'm afraid there's nothing more I could advise you to do at this moment.


Best regards
Sarah

All PMs must be written in English. Bug reports in PMs will be ignored - use the Bug Report section on the forum.

[Na1kA]

Well,thanks for your time anyway. I will try some other server,since i don't think it's PC related - never had that issue with the oficial Blizzard servers.It's sad I have to leave an account that old though...

[Na1kA]

C:\Windows\system32>tracert 137.74.205.110

Tracing route to ovh-felsong.freakz.ro [137.74.205.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 22861.telnet.bg [109.199.154.1]
3 1 ms 2 ms 2 ms core.telnet.bg [88.87.0.136]
4 1 ms 1 ms 1 ms border-internet.telnet.bg [88.87.10.41]
5 39 ms * 37 ms as57463.0.183.netix.net [193.218.0.183]
6 * * * Request timed out.
7 62 ms 63 ms 63 ms be100-1043.rbx-g1-nc5.fr.eu [94.23.122.146]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 61 ms 61 ms 62 ms ovh-felsong.freakz.ro [137.74.205.110]

Trace complete.

C:\Windows\system32>



Something fishy is goin on here.... :/

Update @ 26-02-2019, 19:02:29

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 125 | 125 | 0 | 0 | 0 | 0 |
| 22861.telnet.bg - 0 | 125 | 125 | 0 | 0 | 2 | 1 |
| core.telnet.bg - 0 | 125 | 125 | 1 | 1 | 12 | 2 |
| border-internet.telnet.bg - 0 | 125 | 125 | 1 | 1 | 2 | 2 |
| as57463.0.183.netix.net - 25 | 65 | 49 | 36 | 68 | 541 | 37 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| be100-1043.rbx-g1-nc5.fr.eu - 0 | 126 | 126 | 62 | 65 | 169 | 69 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| ovh-felsong.freakz.ro - 0 | 126 | 126 | 61 | 61 | 63 | 61 |
|________________________________________________|______|______|______|______|______|______|
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Is it an internet issue ?